A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ Brands operational standards, providing guests with great service and maintaining a clean, safe, and organized workspace.

Responsibilities Include:
 •  Follow Brand standards, recipes and systems
 •  Follow food safety standards
 •  Prepare food and beverages
 •  Assemble and package orders and serve to guests
 •  Understand restaurant menu including limited time offers and promotions and be able to answer guest questions
 •  Maintain a clean and organized workstation
 •  Clean equipment and guest areas
 •  Stocking items such as cups, lids, etc at workstation
 •  Take orders at the Drive Thru or Front Counter POS and handle payments (if applicable)
 •  Follow speed of service standards
 •  Serve and communicate with guests
 •  Maintain a guest focused culture in the restaurant
 •  Communicate effectively with managers and coworkers
 •  Organize and maintain stock room and refrigerated areas

Qualifications:

Skills
 •  Must be able to fluently speak/read English
 •  Capable of counting money and making change
 •  Able to operate restaurant equipment (minimum age requirements may apply)

Key Competencies
 •  Works well with others in a fast-paced team environment
 •  On time, demonstrates honesty and a positive attitude
 •  Willingness to learn and adapt to change
 •  Guest focused – anticipate and understand guests’ needs and exceed their expectations.

Physical Demands/Working Conditions:
 •  Standing on feet
 •  Repetitive motion including bending, stooping and reaching
 •  Lifting objects including boxes, ice and product up to 20lbs (if applicable)
 •  Working in a small space