Crew Member

Generally responsible for delivering fast, friendly, accurate and great service to each guest. You prepare products according to operational and quality standards and serve them with a great attitude in a clean, fast paced environment. You work part of a team to meet our Guests needs and give them a reason to keep coming back.

Responsibilities includes:

Guest Satisfaction:

Ensures each guest is highly satisfied with their experience at Dunkin’Acknowledges guests with a friendly smile and is highly responsive to needs and special requestsResolves guest problems with a sense of urgencyCommunicates clearly with each guest in a friendly and courteous wayCompletes all orders accurately and within Dunkin’ speed of service standardsConsistently serves quality food and beverages to each guestIssues a receipt with each order to provide guests with an opportunity to tell us about their visitParticipates in team service to ensure each guest is served quicklyStays focused on the guest and accomplishes all work assignments with excellenceMaintains food safety standardsContributes to the cleanliness of their workstation and the restaurantDescribes and assembles promoted products and beverages according to the current marketing promotionMonitors and adjusts the products in the back case according to Dunkin’ merchandising and product appearance standards

Requirements Teamwork:

Actively learns and partners with manager to complete required Dunkin’ trainingSupports the training of new crew members as requestedWorks well with the team and treats people with respectResponds positively to coaching and directionArrives ready to work on timeHandles POS transactions and payments with accuracyFollows uniform and grooming standardsPrepares all products following appropriate

You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.