Crew Member
Dunkin'
Crew Members are responsible for delivering great guest experiences.
Responsibilities Include:
Team Environment -
+ Communicate appropriately with fellow team members, treating others fairly and with respect.
+ Respond positively to feedback and direction given.
+ Hold themselves accountable for their responsibilities on their shift.
+ Adhere to schedule and arrive ready to work on time.
Operations Excellence for Guest Satisfaction -
+ Hold guests as highest priority and ensure each guest is highly satisfied with his/her experience.
+ Respond to specific guest needs and resolve problems with a sense of urgency.
+ Adhere to Brand standards and systems, delivering quality food and beverage to each guest.
+ Maintain a clean and neat workstation; complete thorough cleaning of guest areas as directed.
+ Complete all required training and support the training of other team members.
Profitability -
+ Effectively execute restaurant standards and marketing initiatives.
+ Prepare all products following appropriate recipes and procedures.
+ Follow all procedures related to cash, cleanliness, food safety, and restaurant safety and security.
+ Comply with all restaurant, Brand, and franchisee policies.
Qualifications:
Skills
+ Must be able to fluently speak/read English
+ Capable of counting money and making change
+ Able to operate restaurant equipment (minimum age requirements may apply)
+ Required Competencies
+ Guest Focus – anticipate and understand guests’ needs and exceed their expectations.
+ Passion for Results – set compelling targets and deliver on commitments.
+ Problem Solving and Decision Making – make good decisions based on analysis, experience and judgment.
Paid breaks
Freel meals
Pat time off upto 40 hours annually
Competetive hours
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