Job Description:

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.  No relocation is offered.

Join AT&T and reimagine the communications and technologies that connect the world. Our Consumer Technology experience team is delivering innovative and reliable technology solutions to power differentiated, simplified customer experiences. Bring your bold ideas and fearless risk-taking to redefine connectivity and transform how the world shares stories and experiences that matter. When you step into a career with AT&T, you won’t just imagine the future- you’ll create it.

The Senior Business Manager role is essential for Cricket Wireless to maintain and enhance its Retail Delivery Platform. The combination of technical expertise, strategic planning, financial oversight, and effective communication will ensure the continuous improvement and success of the retail delivery processes. This role will significantly contribute to the company's ability to adapt to industry changes, meet stakeholder expectations, achieve business objectives, and continue to drive 85-90% of the revenue.

Key Responsibilities:

Independently manage multiple large-scale projects under tight timelines with the ability to adapt to change when needed.Plan and coordinate infrastructure programs, manage roadmaps, and engage in strategic and tactical planning.Oversee financial aspects including financial modeling and analysis, business case preparation, budget management, and review.Generate or modify processes to support program needs, update documentation accordingly, and share changes with stakeholders.Make recommendations and decisions regarding tooling updates, changes, and purchases to support program needs.Collaborate with internal and external stakeholders to enhance Retail experience.Conduct analysis and reporting, including metrics, scorecards, performance analysis, and gap identification.Define, design, and implement processes into the technical organization and facilitate change through consulting and collaboration.Communicate effectively to influence and inform executive leadership through written, spoken, and visual means.Develop strategies for areas of responsibility and manage operations for areas of shared program responsibility.Work across multiple internal and/or external organizations.

Qualifications:

Senior-level experience in a technical organization.Thorough knowledge of technical organization processes, procedures, tools, applications, and systems.Strong business background to fully support the technical organization.Experience in internal processes, financial oversight, compliance/assurance, analysis/reporting, planning, resource management, communication, and quality management.Ability to create and manage policies, standards, and processes, and drive process improvement and transformation.Proficiency in financial modeling, business case preparation, and budget management.Strong communication skills, including the creation of leadership presentation material and event planning.Ability to oversee corporate-wide projects and perform Chief of Staff duties for a technical leader.Experience in quality management, including IT trouble lifecycle oversight, problem resolution activities, and recovery activities.

Education/Experience: Bachelor’s degree (BS/BA) desired in Computer Science or Business. 3+ years of related experience. Certification is required in some areas.

Supervisor: No

Our Senior Tech Business Mgmt, earn between $94,300 - $141,500 of TSR. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Medical/Dental/Vision coverage401(k) planTuition reimbursement programPaid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)Paid Parental LeavePaid Caregiver LeaveAdditional sick leave beyond what state and local law require may be available but is unprotectedAdoption ReimbursementDisability Benefits (short term and long term)Life and Accidental Death InsuranceSupplemental benefit programs: critical illness/accident hospital indemnity/group legalEmployee Assistance Programs (EAP)Extensive employee wellness programsEmployee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you’ll lead transformation surrounded by trailblazing industry leaders like you. You’ll be empowered to go above and beyond – making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups.

And regardless of where you’re at in your career trajectory, you’ll be rewarded by the impact that comes with making a difference in the lives of millions.

With AT&T, you’ll be a part of something greater, do incredible things and be rewarded with a chance to change the world.

AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.

Ready to close the deal on a career with AT&T?

Apply today.

Weekly Hours:

40

Time Type:

Regular

Location:

Atlanta, Georgia

Salary Range:

$94,300.00 - $141,500.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

Job ID R-54377 Date posted 02/06/2025