**Resolve Crisis Services is looking for Crisis Clinicians to join our Child and Adolescent Crisis Team Intervention Services (CACTIS) team! Resolve Crisis Services is a partnership between Allegheny County and UPMC Western Psychiatric Hospital providing support services to residents of Allegheny County 24 hours a day, 365 days a year. CACTIS provides crisis intervention and supplementary support in the home, school, and community to children and adolescents with emotional and behavioral issues.** **For more info visit:** https://www.upmc.com/services/behavioral-health/resolve-crisis-services **_Crisis Clinician levels from Associate, Clin I and Clin II will be considered for this role. The title and pay rate (minimum rate for Associate is $20.52, Clinician I is $23.61, Clinician II is $24.78)) for these positions may vary depending on education level and years of experience._** All candidates must be able to work varying shifts: daylight, evening, nights, weekends, and holidays. **_Sign On Bonus eligible_** **_$3,500 with a 2 year commitment or $5,000 with a 3 year commitment_** **Responsibilities:** + Respond to mobile crisis calls in Allegheny County by answering questions, obtaining clinical information, scheduling outpatient evaluations, responding to telephone crises, and documenting these activities. + Manage shift caseload with guidance from Lead Clinician. + Develop skills in assessment, de-escalation, documentation, and motivational interviewing. + Provide supportive counseling using a person-centered, strength-based approach. + Support consumers and arrange referrals. + Consult with Clinician II for disposition plans. + Advocate for Crisis Residential program admissions and encourage Walk-In program use. + Conduct face-to-face crisis assessments and respond to calls. + Manage crises with positive approaches. + Participate in trainings, staff meetings, and case reviews. + Support therapeutic milieu and ensure safety. Crisis Clinician Associate: + Bachelor's Degree in Psychology, Counseling or Social Work. _Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience_ + Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies. + Recovery-oriented interpersonal relations. + Ability to work shifts, weekends, holidays, and to assume on call responsibilities. Crisis Clinician I: + Bachelor's Degree in Psychology, Counseling or Social Work with one (1) year mental health direct care experience. OR + Master's Degree in Psychology, Counseling or Social Work and no experience. _Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience_ + Includes phone triaging, as well as an in-depth knowledge and proven skill at doing psychiatric assessments. + Experience in mental health crisis intervention, case management, or in-home therapy preferred. + Excellent, recovery-oriented interpersonal relations. + Ability to work shifts, weekends, holidays, and to assume on call responsibilities. Crisis Clinician II: + Bachelor's Degree in Psychology, Counseling or Social Work with two (2) years mental health direct care experience with one (1) year crisis experience. OR + Master's Degree in Psychology, Counseling or Social Work with one (1) year mental health direct care experience. _Other fields of study may be considered with coursework of at least 12 credits in human services and/or relevant mental health experience_ + Work history that includes phone triage, as well as an in-depth knowledge and proven skill at doing psychiatric assessments. + Experience in mental health crisis intervention, case management, or in-home therapy preferred. + Excellent, recovery-oriented interpersonal relations + Licensure in social work or professional counseling is preferred. + Ability to work shifts, weekends, holidays, and to assume on call responsibilities. Licensure, Certifications, and Clearances: + CCM training is required within 30 days of hire and annually thereafter + Cardiopulmonary Resuscitation (CPR) + Comprehensive Crisis Management (CCMC) + Drivers License + Act 31 Child Abuse Reporting + Act 33 with renewal + Act 34 with renewal + Act 73 FBI Clearance + OAPSA _UPMC is an Equal Opportunity Employer/Disability/Veteran_