Position Summary

Accountable for providing assessment, crisis stabilization services, , hotline coverage, case management, and referral to consumers in crisis. Works collaboratively with the Emergency Services staff, 2 Central, psychiatry, members of the acute care system and the State system of care. Supports the mission, values and philosophy of HMC.

Primary Position Responsibilities

1. Accountable for the coordination of patient care for those consumers in the Emergency Department who are in need of hospitalization.

2. Reviews records, and provides case management assuring that inpatient care is pre-certified with the consumer’s insurance, that all necessary material are faxed to prospective inpatient settings, that clinical contacts are documented in the electronic record, and that transportation is coordinated in compliance with EMTALA.

3. Provides high quality assessments of patients with mental health and addictions. Asure these consumers receive appropriate linkage to care.

4. Answer Crisis Line, and direct callers to appropriate services.

5. Provide Outreach as needed.

Qualifications

Minimum Education:

Required:

Master’s Degree in Social Work, Psychology, or Equivalent or BA/BS in Mental health field with 2 year’s experience in a Mental Health setting.

Minimum Years of Experience (Amount, Type and Variation):

Required:

Two years experience in the mental health field.

Knowledge, Skills and/or Abilities:

Required:

Excellent interpersonal communication skills. Ability to identify and resolve problems. Ability to work in a dynamic environment, Computer literate, skilled in customer service.