“They made it easier for me to live, breathe, eat, and stay clean. Without them, I’d be waiting somewhere, waiting for someone to give me a chance to live...” - Client from Telecare 

Join Our Compassionate Team 

Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. 

As part of the Telecare family, MHUCC's serves more than 3000 clients per year, providing immediate relief to people in distress and to help them maintain stability in their lives. This is a voluntary program serving adults aged 18-59. 

What You Will Do to Change Lives

Under direct supervision, serves as a primary support and case manager to provide screening, assessment, and assist in linking services needed by members served and their family to overcome the crisis which brought them into the program.

Shifts Available: 

Full Time 1.0; Swing 10:00am - 6:30pm; Monday - Friday 

Expected starting wage range is $21.49 - $26.25.  Telecare applies geographic differentials to its pay ranges.  The pay range assigned to this role will be based on the geographic location from which the role is performed.  Starting pay is commensurate with relevant experience above the minimum requirements. 

Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift).  Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)

What You Bring to the Table (Must Have)

High School Graduation or G.E.D. equivalent and three (3) years of direct services in mental health or community services; or Associate’s degree and two (2) years of experience; or Bachelor’s degree in Social Services Must possess at least 1 year of direct service experience with Crisis Intervention, including screening and assessments Sensitivity to multi-cultural populations and issues Must be at least 18 years of age

What’s In It for You* 

Paid Time Off: For Full Time Employee it is 16.7 days in your first year   Nine Paid Holidays  Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship  Online University Tuition Discount and Company Scholarships   Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan  For more information visit: https://www.telecarecorp.com/benefits 

 ESSENTIAL FUNCTIONS

Demonstrates the Telecare mission, purpose, values, and beliefs in everyday language and contact with internal and external stakeholders Collaborates with members served to create Recovery Plan goals and ensure all services described in the Recovery Plan are provided Consistent with area of expertise, provides specialized services and interventions related to Crisis Intervention, including screening and assessments Facilitates groups according to the needs and interests of members served especially regarding education and coping skills in the area of Crisis Intervention Provides appropriate interventions in crisis situations On a rotating basis, performs officer of the day functions for both wellness, duty and stand by duty tasks Collects required data and completes required documentation Coordinates transitions to lower levels of care Maintains awareness of community resources and assists members served in appropriate use of community resources Assists members served with all needs, including Activities of Daily Living Assists members served in making and getting to essential appointments Assists and advocates for members served in obtaining appropriate benefits; provide representative payee services Ensures that members served understand their legal status and rights Helps members served achieve greater independence and autonomy Safeguards confidentiality; adheres to HIPAA policies Provides wraparound services that encompass whole person care Provides transportation when needed and appropriate and linkage to community resources Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training Provide and document quality and quantity of direct services as required by program standards

EOE AA M/F/V/Disability 

*May vary by location and position type 

Full Job Description will be provided if selected for an interview. 

If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.