The GEOC is a cross-functional team that is the first point of contact for all colleagues to report actual and potential threats to Aon’s people, assets, and information. The GEOC triages relevant concerns to provide decision-makers with appropriate information to determine risks posed to Aon. The GEOC then activates and coordinates appropriate Aon resources to respond to threats, mitigate impacts, and remediate risks. Examples of situations of concern to the GEOC include political protests, natural disasters, data breaches, and cybersecurity incidents. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Responsibilities: + Serve as the first point of contact for Global Security Services through the coordination of assistance to colleagues and the business over the phone and e-mail to ensure effective and timely resolution when incidents occur + Manage global incidents, emergency notification systems, escalation notifications and help coordinate follow-up actions across a dispersed team during emergencies and major business interruptions + Participate in 24/7/365 coverage in a follow the sun model to include holidays shifts + Prepare risk assessments and situation reports to various business lines and stakeholders across the enterprise + Schedule, lead and organize stakeholder incident management calls as necessary + Monitor a variety of public and subscription information sources to determine potential risks and threats to the business + Deliver metrics and measurements supporting program evolution and validation + Assist in the establishment of methodologies to solve analytical problems when raw unfinished data contains information gaps and requires validation + Contribute to the development of the GEOC’s role within the enterprise-wide risk management framework by providing feedback on GEOC policy, standards, SOPs, playbooks, escalation protocols, etc + Assist the Regional Operations Manager and Global Head to build partnerships with other internal stakeholders and private/public sector entities responsible for threat related operations, threat monitoring, crisis management and response Requirements + 1 year of experience in an incident, emergency response, or operations watch officer role + High level of proficiency in English, with a preference for sustained professional experience in an English speaking environment + Excellent written and verbal communication and presentation skills with the ability to articulate and translate Emergency and Security response practices to Senior Leaders in a corporate environment + Prior analytical experience related to security operations capacity or relevant experience in large, complex environments + Self-motivated and independent operator with the ability and maturity to make decisions in the absence of immediate direction + Strong stakeholder management skills, with the confidence to positively influence and challenge supportively and effectively where appropriate + Ability to work calmly and methodically when under pressure + Ability to work under tight deadlines managing multiple priorities + Work from home could also be an additional incentive + BS/BA preferred but not required. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $60000 to $70,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-NS1 #LI-REMOTE 2556728 The GEOC is a cross-functional team that is the first point of contact for all colleagues to report actual and potential threats to Aon’s people, assets, and information. The GEOC triages relevant concerns to provide decision-makers with appropriate information to determine risks posed to Aon. The GEOC then activates and coordinates appropriate Aon resources to respond to threats, mitigate impacts, and remediate risks. Examples of situations of concern to the GEOC include political protests, natural disasters, data breaches, and cybersecurity incidents. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. Responsibilities: + Serve as the first point of contact for Global Security Services through the coordination of assistance to colleagues and the business over the phone and e-mail to ensure effective and timely resolution when incidents occur + Manage global incidents, emergency notification systems, escalation notifications and help coordinate follow-up actions across a dispersed team during emergencies and major business interruptions + Participate in 24/7/365 coverage in a follow the sun model to include holidays shifts + Prepare risk assessments and situation reports to various business lines and stakeholders across the enterprise + Schedule, lead and organize stakeholder incident management calls as necessary + Monitor a variety of public and subscription information sources to determine potential risks and threats to the business + Deliver metrics and measurements supporting program evolution and validation + Assist in the establishment of methodologies to solve analytical problems when raw unfinished data contains information gaps and requires validation + Contribute to the development of the GEOC’s role within the enterprise-wide risk management framework by providing feedback on GEOC policy, standards, SOPs, playbooks, escalation protocols, etc + Assist the Regional Operations Manager and Global Head to build partnerships with other internal stakeholders and private/public sector entities responsible for threat related operations, threat monitoring, crisis management and response Requirements + 1 year of experience in an incident, emergency response, or operations watch officer role + High level of proficiency in English, with a preference for sustained professional experience in an English speaking environment + Excellent written and verbal communication and presentation skills with the ability to articulate and translate Emergency and Security response practices to Senior Leaders in a corporate environment + Prior analytical experience related to security operations capacity or relevant experience in large, complex environments + Self-motivated and independent operator with the ability and maturity to make decisions in the absence of immediate direction + Strong stakeholder management skills, with the confidence to positively influence and challenge supportively and effectively where appropriate + Ability to work calmly and methodically when under pressure + Ability to work under tight deadlines managing multiple priorities + Work from home could also be an additional incentive + BS/BA preferred but not required. How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply. We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email ReasonableAccommodations@Aon.com For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Pay Transparency Laws: The salary range for this position (intended for U.S. applicants) is $60000 to $70,000 annually. The actual salary will vary based on applicant’s education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant’s geographic location. This position is eligible to participate in one of Aon’s annual incentive plans to receive an annual discretionary bonus in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan. Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon’s discretion; medical, dental and vision insurance, various types of leaves of absence, paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies. #LI-NS1 #LI-REMOTE