Crisis Peer Mentor Rochester, NY (http://maps.google.com/maps?q=269+Alexander+Street+Rochester+NY+USA+14607) Description We are searching for TWO Part-time Positions Schedules available (slightly flexible): Part-time 1- Thursday, Friday, Saturday 2pm-10pm Part-time 2- Sunday, Monday, Tuesday 2pm-10pm The Crisis Peer Mentor provides peer support, information, and advocacy to individuals in crisis within a residential living environment. This role assists individuals in regaining control over their lives, supporting their recovery process, and facilitating community reintegration. Key Responsibilities: Guest Support in Recovery: + Assist guests in articulating and achieving their recovery goals. + Identify barriers to community integration and provide interventions based on guests’ goals. + Observe and document guests’ progress toward meeting objectives. + Engage and communicate effectively with other program staff to integrate guest services. Maintaining Safety: + Regularly monitor the environment to ensure the safety of guests and the facility. + Respond immediately to crises and emergencies in accordance with organizational policies and procedures. + Identify and communicate concerns regarding guest statements or behaviors to appropriate program staff. Coordinated Guest Support: + Respond to warm line calls from individuals in crisis. + Facilitate timely access to services through check-in and check-out activities. + Facilitate groups and activities for guests. + Collaborate with community agencies to identify and maintain resources within the facility. + Provide outreach and role modeling to guests regarding their behavior and interactions with others. Guest Resource Assistance: + Assist guests in obtaining community supports that tie into their recovery goals. + Model effective coping techniques and self-help strategies. + Aid guests in developing empowerment skills through self-advocacy. Documentation: + Maintain documentation to the standards defined by funders and organizational policies. + Perform chart audits as assigned by the immediate supervisor. Requirements Position Qualifications:Minimum Education & Experience: + High school diploma or GED. + Previous experience in a Peer role preferred. Licensure/Certifications: + Peer Certification preferred (provisional and/or permanent). If not currently certified, the employee will obtain certification (provisional and/or permanent) within 18 months of hire. Other Skills/Knowledge/Experience: + Be a past or present consumer of mental health and/or chemical addiction services who can relate to others currently using those services. Able to share personal experiences and encourage wellness and recovery. + Demonstrated skills in effective oral and written communication and the ability to work cooperatively with culturally diverse guests, staff, and community representatives. + Demonstrated ability to work independently. + Strong organizational skills. + Basic computer literacy, including the ability to perform basic searches online, use email, and make simple edits to documents. + Basic Microsoft Word skills, including the ability to produce basic business letters and simple tables and charts. + Knowledge of and ability to apply person-centered practices. Physical/Mental Demands: + Frequent sitting, handling objects and paperwork, working with a computer, and communicating with others verbally and in writing. + Occasional lifting of up to 30 lbs., walking, climbing stairs, standing, and reaching. + Finger dexterity sufficient to operate a telephone and computer keyboard. + Hearing ability to hear normal conversation. + Visual ability to read documents and a computer screen. + Ability to read and interpret policies, procedures, and various other information. + Ability to maintain emotional control under stressful situations. Working Conditions: + Traditional household environment. + Responds to crises during on-duty hours. + Must be available to work weekends, some evenings, and holidays. + Position may require occasional travel in Monroe County and may involve transporting guests in a vehicle as large as a 15-passenger van. Salary Description 16.10-18.00