Are you interested in building a rewarding career with a national leader in the treatment of mental health and addictive disorders? UPMC Western Psychiatric Hospital is looking for a passionate Part time Crisis Technician to join our team at resolve Crisis Services! resolve is a 24-hour, 365-day crisis service including a 24-hour hotline, mobile crisis team, walk in center and services for children’s and teens. For more information please visit: https://www.upmc.com/services/behavioral-health/resolve-crisis-services

 

Purpose:
Assist in consumer services. Maintain a warm, friendly and hospitable environment. Answer questions, obtain clinical information and documentation of all duties previously mentioned.

Responsibilities:

Act as a member of the recovery team to provide direct care to individuals and families of the walk-in & structured residence based on CSSP principles, recovery and rehabilitation model of care. Provide supportive counseling to promote consumer stability by utilizing a person centered, strength based model of intervention. Participate as member of a multidisciplinary treatment team, working in conjunction with crisis care staff, program staff, and physicians and participate in the development and implementation of treatment plans. Provide assistance with ADLs, hygiene and laundry as needed. Manage crisis situations effectively using positive approaches. Meet standards for documentation and completes all required paperwork. Use motivational interviewing with Consumers in a crisis office/residential setting. Participate in interdisciplinary activities such as staff meetings. Maintain the therapeutic milieu, including safety.