Overview The transport Advanced Provider (Paramedic) is responsible for providing high quality critical care and transportation of critically ill or injured patients to the appropriate medical facilities utilizing standards and guidelines established by Mercyhealth Medical Director(s). The transport Paramedic is a key member of the Critical Care (ICU), Emergency Department (E.D.), and demonstrates the highest quality of emergency/critical care standards of practice and commitment to safety. Cares for patients, prepare and compiles records, and process orders in the hospital setting under direction of nursing staff, by performing the following duties, supporting the nursing philosophy. May include weekends, holidays, day, evening, night and /or on-call hours. Participate as an active member of outreach by assisting with education classes both comprising and giving education to hospital staff and EMS agencies. Participates in Quality Improvement (Q.I) of the CCTT program as a whole. Perform other duties as assigned including floating to various units and facilities within Mercyhealth based on identified needs and clinical competency Responsibilities Essential Duties and Responsibilities Provides pre-hospital advanced life support care from the initial contact until patient care is relinquished to the accepting medical facility; maintains thorough patient care documentation (TraumaSoft/Epic) in a timely manner. Practices within his/her scope of practice as defined by the State of Illinois/Wisconsin and Mercyhealth. Maintains competency in knowledge and psychomotor skills by participating in ongoing laboratory and clinical experiences. Communicates educational needs to the program leadership. Provides patient care as assigned and per routine, according to standards of care, shift routines, and policies and procedures. Performs advanced skills and procedures as approved by Mercyhealth. Maintains documentation of required licensure, certifications, continuing education, and safety training, OSHA and HIPAA training, clinical rotations, and advanced procedures. Attends educational programs as required by the medical direct. Serves as a role model, educator and clinical resource. Participates regularly in departmental activities, simulation, projects and committees (to include research and publishing opportunities). Maintains awareness of current issues related to pre-hospital care through participation in professional activities, i.e., national, state legislative--elected or appointed. Acts as a preceptor and/or participates in on-boarding/orientation of new partners and students. Clearly communicates program goals and objectives. Knowledgeable in use and routine maintenance of all equipment and supplies used by Mercyhealth. Responsible for reporting medical equipment failures and taking initial steps to insure repair of equipment as directed. Maintains adequate supplies within program/ambulances to deliver patient care. Assist with the routine maintenance of the ambulance, equipment and facilities to ensure a clean, orderly, and professional appearance to insure rapid response to all transport requests. Functions as a CCTT ground team member by attending pre-call briefings and post-call debriefings. Assists in pre-call, i.e., radio, navigational, and weather observation activities. Complies with safety standards to assure safety of self, medical personnel, patient, and equipment. Conducts safety briefings as needed. Participates regularly in Mercyhealth meetings, activities, projects and committees (to include research and publishing opportunities). Participates in patient and referring institution follow-up and planned outreach marketing and education activities. Maintains a clean work and patient environment. Processes orders in an accurate and timely manner. Answers the telephone and call lights appropriately provides information or relays messages to patients and staff. Maintains and orders supplies- Including scanning, stocking and ordering new supplies and disposing of expired or damaged supplies within departments/ambulances. Performs venipuncture, IV access, 12-lead acquisition, blood glucose analysis, and CPR as ordered/directed. Assists with airway management, chest tube placement, CVP, and splinting interventions/applications by gathering appropriate supplies needed for procedures. Floats to outlying Mercyhealth facilities (Janesville, Rockford, Walworth, Harvard) based on identified needs/staffing models. Directs visitors to patients' rooms. Maintains medical records of current patients. Processes patient charges and orders supplies as needed. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue. Education and Experience Minimum three (2) years' (minimum of 4,000 hours) recent experience in a high volume 911 system and Advanced Life Support (ALS) experience. Preferred: five (5) years of experience. Previous Critical Care transport experience preferred. Certification and Licensure National Registry Certificate required Paramedic license in the State of practice is required. Dual State of Illinois and Wisconsin licensure required within 90 days. BLS/CPR required ACLS and PALS required within 30 days NIMS Training IS 100, 200, 700, 800 and Hazmat within 90 days. EVOC Driving course completion within (3) months of hire. Resuscitation Program (NRP) Certification required within (3) three months of hire. National Institute Healthcare Stroke Scale (NIHSS) certification required within (1) one year of hire. Pre-hospital Trauma Life Support (PHTLS) or International Trauma Life Support (ITLS) within (3) months of hire. Specialty certification: CCP-C or equivalent required within two (2) years of hire. Trauma Nurse Core Curriculum (TNCC) attendance required within (1) year of hire. ADDITIONAL REQUIREMENTS • Passing the Motor Vehicle Report. • Illinois and Wisconsin Health Care Workers Background Check. • Must be able to follow written/oral instructions. INFORMATION ACCESS Partners will have access to patient care records and PHI within this job role Skills and Abilities Strong organizational skills, effective verbal communication, written communication, quality customer service, grammar/spelling, read/comprehend written instructions, follow verbal instructions, basic PC Skills. Manage stress appropriately, makes decisions under pressure, manage anger/fear/hostility/violence of others appropriately, handles multiple priorities, works independently Preform repetitive task/motions, distinguish colors, hear alarms/telephones/tape recorder normal speaking voice, have good manual dexterity, have good eye-hand foot coordination, ability to see WORK ENVIRONMENT The noise level in the work environment is usually moderate to high Category A - All partners in the specified job classification have occupational exposure. High pitched noises, communicable diseases, blood and/or body fluid, computer monitor WORK CONTACT GROUP Partners, physicians, patients/family, visitors, vendors. AGE OF PATIENTS SERVED Neonate (birth – 28 days): Yes Infant (29 days – less than 1 year): Yes Pediatric (1 year – 12years): Yes Adolescents (13 years – 17 years): Yes Adult (18 years – 64 years): Yes Geriatric (65 years and older): Yes Non- Specific Task (N/ A): No Special Physical Demands While performing the duties of this job, the employee is regularly required to reach with hands and arms and talk or hear. The employee is frequently required to stand, walk and use hands to finger, handle or feel. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl and smell. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color, vision, peripheral vision and depth perception. Level of Supervision N/A Supervises N/A Benefits Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to: · Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options. · Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs. · Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance. · Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth. · Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey. · Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.