Critical Environment Technician
Microsoft Corporation
**Build your career on foundational technology.** At Microsoft, a datacenter career offers more than steady work and great benefits—it’s an opportunity to grow, impact millions, and help power the future.
**All the growth you want.** Whether you’re advancing in your career or expanding your skillset, Microsoft offers world-class development opportunities. You’ll gain access to advanced technology, professional certifications, and global resources designed to help you grow your career as far as you want to take it.
As a Senior Critical Environment Technician (CET) on Microsoft’s Cloud Operations & Innovation (CO+I) team, you’ll be responsible for maintaining the critical infrastructure that keeps our datacenters running seamlessly. From collaborating with management on risk and safety initiatives to mentoring peers on the operation of critical environment equipment, your contributions will be essential. You’ll handle maintenance, respond to onsite incidents, coordinate with critical facilities teams, and monitor equipment performance using advanced tools. Every action you take ensures the reliable delivery of services like Microsoft Azure, Xbox, and Office 365. It’s routine work with extraordinary impact.
Microsoft’s cloud supports over 1 billion customers, 20 million businesses, and 100 million Xbox gamers worldwide. From grocery inventories to video calls, mobile networks, and banking systems, our datacenters power the tools that drive modern life. And making it all work is you.
**Responsibilities**
**Responsibilities:**
+ Serve as an operations specialist in one major area of CE operations (e.g., electrical, mechanical, controls, generators) and works on advanced tasks independently.
+ Inspect and supervise critical environment-related facility equipment (e.g., controls, heating, ventilation, and air conditioning [HVAC], mechanical systems), building, and grounds regularly for unsafe or abnormal conditions and escalate per applicable policies and standards.
+ Utilize internal computerized maintenance management system (CMMS) to track all equipment assets and to complete work order requests for maintenance work.
+ Safely and quickly respond to and leads onsite incident response teams for all abnormal conditions that impact operations, and coordinates with other critical facilities professionals to perform corrective repairs without supervision.
+ Enhance, develop new or follow preexisting emergency operating procedures (EOPs), methods of procedure (MOPs), and standard operating procedures (SOPs) in relation to CE operations and incidents.
+ Perform various types of maintenance (e.g., planned, predictive, corrective) and repairs following methods of procedure (MOPs), and standard operating procedures (SOPs) for CE equipment (e.g., electrical, mechanical, cooling systems) and escalate when appropriate.
+ Have a hands-on understanding of how equipment works and how to troubleshoot equipment, systems, subsystems, and components independently within their trained discipline(s).
+ Provides consultation to lower-level colleagues in troubleshooting systems and problems.
+ Understands, follows, and ensures safety and security requirements (e.g., job hazard assessments [JHAs], environmental health and safety (EH&S), toolbox talks), and business processes and procedures to properly perform work in a safe, quality, and reliable manner in accordance with applicable federal, state, local, and Microsoft requirements.
+ Embody our culture and values
**Qualifications**
**Required Qualifications:**
+ High School Diploma, GED, or equivalent AND 3+ years mission critical services work/applied learning experience (e.g., high availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
+ OR equivalent experience.
+ 1+ year(s) experience in a specialized area (e.g., mechanical field, electrical field, controls field) or related field.
+ Ability to work shifts, including shift assignments during non-standard business hours that may include evening, nighttime, weekends, and/or holidays
**Background Check Requirements:**
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
+ Citizenship Verification: This position requires verification of Australian Citizenship to meet federal government security requirements.
+ NV1/2, PV Clearance Assessment: This position may require an enhanced background check conducted through the Australian Government Security Vetting Agency.
While not required, we also look for the following **Preferred Qualifications** **:**
+ High School Diploma, GED, or equivalent AND 5+ years mission critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
+ OR Associate's Degree or technical trade certification (e.g., military, trade school), or higher-equivalent education AND 4+ years mission-critical services experience (e.g., high-availability assembly/manufacturing/critical infrastructure environments such as data centers, oil and gas refineries, hospitals, pharmaceutical, manufacturing, or related fields)
+ OR equivalent experience.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .
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