JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Pay: $129500 - $135000 / year + 20% annual target bonus

Schedule: M - F; day shift (on-call as needed)

Location: Redmond, WA | Meta Campuses

Job Overview 

The Critical Facilities Engineering Manager will provide their employees with a daily work environment consistent with Meta’s culture and high standards. Responsibilities will include, but are not limited to; management and supervision of an engineering team, ensuring efficient equipment operation and maintenance execution, involved in new-build and retrofit design, controlling budget, maintaining MSA SLA/KPIs, manage vendor partners, Change reviews, and critical system design consulting.  

Job Functions    

Direct management of all building maintenance and operations in assigned properties  

Direct and maintain an effective operation and general maintenance program with accurate, up-to-date records including, but not limited to; HVAC, electrical, plumbing, and life safety systems   

Train facility engineering staff, including but not limited to; building systems, equipment function and purpose, operation, maintenance procedures and Meta standards  

Maintain current and historical preventive maintenance and repair records on all equipment and systems   

Maintain ethical, professional, and courteous relations with contractors and building occupants   

Provide prompt and courteous response to tenant requests within the guidelines set forth by JLL/Meta   

Assist in the establishment, implementation, and maintenance set forth by Meta, JLL, and the property management teams  

Monitor, audit, and approve engineering personnel time sheets 

Adhere to all Meta, JLL, and building property management policies and procedures, perform all duties in a safe manner, and help ensure compliance with city, state and federal safety and environmental laws, codes, standards and regulations  

Actively participate in required training activities and seminars   

Utilize an inventory control programs with appropriate parts stocking levels with accurate and timely records of receipts and issues  

Provide engineering staff with correct equipment, tools, and training as appropriate for assigned tasks  

Implement long-term strategic plans in keeping with Meta and JLL objectives   

Evaluate and provide feedback to the Senior Engineering Manager on engineering staff performance and assists with end of year reviews  

Establish, implement and adhere to procedures for prompt and courteous response to all Meta employee generated mechanical, electrical, plumbing, lighting or other technical issues   

Coordinate activities of engineering related vendors and contractors while assuring it meets Meta and JLL standards   

After hours availability for engineering emergencies 

Provide coordination, direction, and support to each assigned employee to ensure the success of the individual   

Ensure the documentation and electronic file systems are in accordance with the standard practice of Meta 

Recognize opportunities to reduce maintenance expenses without compromising customer satisfaction and prepare recommendations  

Provide information and direct input in major fiscal activities, including budget preparation, financial planning, variance analysis, expense justification, and bidding evaluation  

Utilize computer equipment to compose routine correspondence, handle high volume of electronic mail, spreadsheets, and report generation with a high level of professionalism 

Assume additional responsibilities as delegated by the Senior Engineering Manager in alignment with Meta and JLL operations 

Generating and approval for system specific Standard Operating Procedures (SOP)  

Generation and approval of Method of Procedure (MOP) and Permit To Work (PTW) 

Job/Skill Requirements   

Proper response procedures for emergencies, maintains calm demeanor in emergency situations, and effective communication with cross functional teams  

Meets highest attendance and punctuality requirements  

Efficient prioritization to meet deadlines and Meta's expectations  

Operates laptop, smartphones, and other office equipment  

Interact with employees, visitors, and contractors with poise and diplomacy    

Apply principles of rational systems and deal with situations where only limited standardization exists  

Possess initiative to assume additional responsibilities   

Advanced competence with a variety of software including MS Word, MS Excel, MS Outlook, BlueBeam, and other requested software programs    

Communicate effectively both verbally and written   

Possess excellent grammar and proofreading abilities   

Read and comprehend MEP drawings, technical manuals, equipment submittals, and design documents    

Ability to provide feedback during construction planning meeting, design development review, and quality assurance for installed equipment  

Ability to function autonomously  

Read and understand a variety of instructions (including written, oral, or schedule forms)  

Perform mathematical computations related to building operations for problem solving building comfort and operation issues  

Display computer efficiency to adapt to changing requirements within the engineering programs  

Experience Requirements   

5+ years in relatable technical fields  

2+ years management experience including at least one year in property or facilities management, and demonstrated leadership experience  

Experience with building automation and MEP troubleshooting   

Strong initiative, customer service orientated, and ability to function as part of a complex team   

Budget development/management, vendor management and administration experience required  

Worked within lab and cleanroom environments (recommended)  

Experience working within high stress and demanding environments   

Working Environment   

Work indoors approximately 90% of the time and outdoors approximately 10% of the time  

Use olfactory, auditory, and visual senses  

Meet the shift working requirements of the assigned property; shifts may include early mornings, late evenings, weekends, and some holidays  

Work overtime and after hours as business needs deem appropriate  

Emergency response to limit operational downtime 

Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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