Job Seekers, Please send resumes to resumes@hireitpeople.com CRM planning and scheduling to include meeting coordination and logistics, project schedule updates, tactical plan updates, SharePoint site development and maintenance and SharePoint list and document library maintenance.  Program and project management including assisting in or leading process improvement projects and tracking progress and developing and implementing new CRM processes and procedures. Records management.

Requires:
•    Excellent verbal and written communication skills
•    Excellent organizational and time management skills
•    Expertise in MS Office Professional product suite, MS Project, MS Visio
•    Expertise in MS SharePoint to include site development
•    Experience as a program coordinator
•    Experience developing and documenting business processes and procedures including development of process flows and narratives and facilitating requirements definition work sessions
•    Experience working across organizational boundaries and with diverse stakeholders.
Preferred:
•    Experience with one or more CRM tools (MS Dynamics preferred)
•    Familiarity with CRM concepts in a context similar to VITA (i.e., our primary customers are entities such as state agencies, not individuals) is strongly preferred



Required / Desired SkillsSkillRequired / DesiredAmountof ExperienceMS Office Professional product suite, MS Project, VisioRequired5YearsMS SharePoint to include site developmentRequired3YearsProject CoordinationRequired5Yearsdeveloping and documenting business processes and proceduresRequired5Years development of process flows and narratives and facilitating requirements definition work sessionsRequired5YearsCRM tool experience (MS Dynamics preferred)Required2Years