About the Role – You will:

Primary Duties: Support Remanufacturing/Repair: Assist in the remanufacturing or repair of all battery packs requiring service due to field returns or process defects under the supervision of the Battery Staff Engineer. Rebuild & Repair: Utilize torque tools, electrical test equipment, and functional test equipment to rebuild and repair any defects generated in-process or from returned packs. Root Cause Analysis: Actively participate in identifying failure sources from returned packs and in-factory defects. Documentation: Maintain thorough, detailed documentation of remanufacturing work using Excel and the Manufacturing Execution System for traceability and aiding cross-functional teams in Root Cause Analysis. Troubleshoot Issues: Collaborate with engineering and production departments to troubleshoot mechanical and electrical issues. Develop Instructions: Write and develop rework/repair instructions and procedures with support from Design Engineering. Maintain 5S Standards: Adhere to daily 5S standards. Secondary Duties: Field Service Support: Serve as a cross-functional member of the Field Service team. Customer Support: Provide comprehensive support for the deployment of commercial vehicle batteries across various customer locations Hands-on Repairs: Conduct hands-on repairs, maintenance, and troubleshooting of high-voltage batteries using a range of tools from advanced computer diagnostics to basic mechanical tools at customer locations. Customer Training: Maintain excellent communication with customers and property staff, providing hands-on training to customer operators and technicians. Deployment: Deploy to customer locations as needed. Other Duties: Perform other duties as assigned by management.

About you:

Self-starter with the ability to adapt interpersonal styles and techniques to influence at all levels of the organization. Customer-focused attitude, with high level of professionalism and discretion. Ability to maintain strict confidentiality, establish trust and credibility, and act with complete integrity. Detail-oriented, resourceful and diligent. Strong time management and organizational skills. Sound judgment and problem-solving skills. Excellent English written and verbal communication skills. Through understanding of technical components and processes involved in Battery Pack assembly. Proven ability to read and interpret engineering requirements from text to drawings. Proven ability to use a variety of tools, precision-measuring instruments and multi-meters 

Your Experience Includes:

High School Diploma or equivalent; Associate degree or higher in a technical field preferred. 3+ Years in a Remanufacturing Technician or Service technician role. Preference for experience in EV or HV battery industry Physical Demands: May work various shifts as needed; may be requested to travel to different locations. Lifting 50 pounds, but less than 100 pounds. The heaviest module that we have is 83 pounds and requires 2-man lifting. Able to walk, stand (100%), crouch (5-10%), bench (0), kneel (0), lift (up to 100% of day), carry (5-10%) and reach as needed in large and tight spaces. Good eye/hand coordination and ability to identify color variations, depth perceptions and close or distance visual items. Manual dexterity with occasional repetitive finger motion. Environmental Demands: Ability to work in manufacturing environment with extreme heat and cold conditions. Wear protective clothing or respiratory protective equipment. Works with irritant chemicals, gases, etc.

 

Compensation: $34.75 per hour

Travel: 25 - 50%

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Proterra is an Equal Employment Opportunity Employer, providing equal employment opportunities to all Employees and applicants for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic information, veteran status, pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation or any other characteristic protected by applicable federal, state, or local law or ordinance. Proterra participates in the Electronic Employment Verification Program (E-Verify).