Description

Cruise Coordinator: Riverboats at the Gateway Arch ($18.34/hr + $500 Hiring Incentive)

 

Mission

 

The Riverboats at the Gateway Arch are looking for individuals who are seeking a career on the water! As the Cruise Coordinator, you will be primarily responsible for the welfare and comfort of all guests on the Becky Thatcher and Tom Sawyer riverboats as they navigate up and down the Mississippi River. This is a supervisory position. Please see the following details regarding the position expectations, skills, and requirements. 

 

Expectations

Always have a positive, friendly, and approachable demeanor while having fun!Continually exceed guests’ expectations by always having a guest first attitude.Be prompt and accountable when you are scheduled to work.Follow the dress code by wearing your uniform.Maintain a professional appearance.Engage incoming and departing guests in a warm, genuine and friendly manner, answer guest inquiry line, provide directions, and help maintain cleanliness and organization of dock when working as a greeter.Maintain an alert, professional posture when not actively engaged in guest transactions.Maintain knowledge of pricing, menu items, and general cruise information.Assist with stocking and restocking supplies as necessary in the gift shop, dry storage, coolers, etc.Monitor and work to achieve daily, weekly, and monthly sales goals at all Points of Sale.

Requirements

Must be at least 21 years of age.Must pass alcohol and drug screening.Must pass background check.Must pass math proficiency questionnaire (located in employee application).Must have some supervisory experience in the food and beverage industry.Willing to work on a moving vessel in water and outdoors (hot and cold environments).

Knowledge, Skills & Abilities

Ability to learn all opening and closing procedures Excellent public speaking skillsPossess knowledge of pricing, menu items, and general cruise information.Ability to perform all Food & Beverage positions on the boatFocus on Guest ServicesExcellent multi-tasking skillsEnsure efficient and friendly service to all guestsSafety-orientedPresent yourself in a professional mannerAble to carry/lift up to 50lbsAble to work in a standing position for extended periods of timeAbility to continuously carry trays/plates up and down stairsAble to bend and stoop

$500 Hiring Incentive

1st payment - $150 following successful completion of 30 days of employment2nd payment - $150 following successful completion of 90 days of employment3rd payment - $200 following successful completion of 150 days of employment

*Employees must work at least 15.5 hours per week to be eligible

Benefits

All employees receive a FREE Metro Transit pass. Good for unlimited rides on MetroLink and MetroBus.Free Parking on Riverfront LeveeDiscount at Arch CaféDiscount at Paddlewheel CaféDiscount at Arch Store 2 Free St. Louis Riverfront Cruise tickets

Typical Summer Season (Memorial Day to Labor Day) Hours of Operation are 7 a.m. to 1 a.m.

 

Typical Winter Season (Labor Day to Memorial Day) Hours of Operation are 7 a.m. to 1 a.m.

 

Closed on Thanksgiving Day, Christmas Day, and New Year’s Day

 

Busiest Times of the Year:

Memorial Day WeekendFourth of JulyLabor Day WeekendNew Year’s Eve

 

*It is important to note that although we attempt to be as flexible as possible in scheduling, it is difficult to receive time off around holidays.\

 

Bi-State Development is committed to providing an Equal Employment Opportunity experience for all employees, applicants, vendors and customers with an environment free of discrimination, harassment, and retaliation.