DESCRIPTION OF ESSENTIAL JOB FUNCTIONS:

Greeting passengers, answering inquiries, scanning electronic boarding passes, pre-board screening of guest using hand wand and X-Ray machine, securing doors and gates, assisting in truck, bus and vehicle traffic control in a fast-paced environment. You are essential in providing a memorable experience while giving an exceptional level of service an maintaining a safe and secure cruise environment. Promptly and effectively communicate all safety and security concerns seen in and around the cruise facility using two-way radio. Responds and assists during security and emergency situations. Work successfully with both a diverse team and guests & be a team player. Must be self-motivated and requires minimal supervision. Professional appearance and attitude. Performs other security duties as assigned. Follows internal/external policies and procedures. Flexibility to work occasional extended hours, evening hours, and holidays. At the direction of management, may be assigned to perform duties of varying capacities to ensure complete guest satisfaction.

Education and Experience:

High school diploma or GED preferred. Equivalent, relevant work experience may be considered in lieu of formal education if approved by management. Must be able to handle multiple tasks and operate at a high level of efficiency & accuracy. Must be 18 years of age or older.

Competencies, Knowledge, Skills and Abilities:

Ability to follow written and/or oral instructions. Effective verbal communication skills; clear, respectful, and appropriate communication to all guests. Must be able to work fluently in English; bi-lingual skills are a plus. Must be dependable and reliable to report at work on-time when scheduled. Must be able to obtain/maintain a valid Security Guard License (Guard Guard) Must be able to obtain TWIC (Transportation Worker Identification Card) Employer will provide assistance if needed.

Physical Activities and Working Conditions:

Indoor and outdoor work environment, subject to fluctuation in temperatures, exposure to the sun and elements. Must be able to work Friday, Saturday, Sundays and one other day of the week. Must be able to stand in place or have limited movement on concrete for duration of time. Must be able to bend, stretch, push and/or pull up to 20 lbs. occasionally Must be able to use communication tools such as two-way radios. Must be able to read documents, see signage and provide verbal and physical directional support. Must be able to use electronic scanning devices such as magnetometers, handheld metal detection wands, tablets, and handheld identification scanners.