Description As the CSI Brokerage Operations Manager-Cashiering, you will manage all cashiering related activities and annuity processing activities relating to the Brokerage function within the Operations Department. You will manage a team of cashiering CSI Research Specialists and CSI (Annuity) Processing Specialists. Primary responsibilities include: + Manage the risks and processes associated with money movement related activities for investment products in a bank environment. + Perform quality control audits on all paperwork and transactions and ensure service standards are met and policies and procedures are followed. + Manage, direct, and coordinate the daily activities of the team of CSI Research Specialists using independent judgement and discretion. + Manage the daily execution processes associated with Annuity contract establishment and funding. + Create, implement, and maintain formal coaching and development program. Required Qualifications: + Minimum of 3+ years or more of bank and/or financial services + 1+ year of team lead or management experience, ideally within banking or financial services + Demonstrated history of strong attention to detail + Demonstrated ability to work in a fast paced, team environment with multiple priorities in a collaborative manner + Demonstrated strong interpersonal, verbal and written communication skills + Proven past ability to successfully analyze, problem solve, and make decisions independently and as a leader + FINRA Series 9 or Series 10 and/or Series 24 Preferred Qualifications: + Prior work experience within broker-dealer environment + Possess ability and willingness to adapt to an ever-changing work environment + Demonstrated successful past job history stability Hours & Work Schedule: + Hours per Week: 40 + Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM ET - 100% In Office Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity At Citizens, we are committed to fostering an inclusive culture that enables colleagues to bring their best selves to work every day. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. Equal Employment and Opportunity Employer Citizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 12/02/2024