Summary Performs daily housekeeping duties which includes dusting, polishing furniture, vacuuming and/or sweeping, cleaning/sanitizing bathrooms and kitchen area, trash removal, making beds and removing/changing bedding, restocking of amenities, bed and bath linens and other supplies, checking condition of room assets and reporting problems to supervisor and responding to guest requests. Responsibilities Ensures security of all guests is maintained at all times Ensures privacy is maintained at all times Must possess a welcoming manner and positive attitude, demonstrate effective communication skills, professionally interact with all customers, answer guest questions concerning the facilities, and provide information about local attractions. May assist in handling customer complaints and involving management as necessary Performs custodial duties as required inside and outside of buildings to include but not limited to trash removal, sweeping, dusting, mopping, vacuuming, washing walls and windows, and sanitizing bathrooms and kitchens Cleans all lobbies, passageways, stairwells, laundry rooms, public bathrooms, and other common use areas in and around buildings Loads, unloads, and relocates heavy, bulky items such as furniture, supplies, and linen (both clean and dirty) by hand or using carts, dollies, hand trucks, or similar devices Performs deep cleaning as required: defrosting refrigerators and freezers, cleaning windows, replacing and/or cleaning drapes and curtains, moving furniture, and cleaning normally hidden areas, carpet cleanings, walls and woodwork, and other such tasks. Deep cleaning may require the use of pressure washers, steam cleaners, floor buffers, and carpet cleaning machines Assists management with the facility's inventory control program Performs all other related duties as assigned Requirements Conditions of Employment Qualifications Must have general knowledge of cleaning procedures, cleaning equipment, commonly used chemicals (including SDS) and basic safety is required. Must be able to communicate clearly and effectively both verbally and in writing with management, staff and guests. Must meet Federal Employment suitability requirements and successful completion of background investigation. Must have the ability to obtain and maintain security clearance eligibility. Exerts moderately heavy physical effort in controlling heavy equipment, carrying and setting up and working from ladders and scaffolds. Constantly standing or walking; frequently lifting or moving objects from 30 to 50 pounds. Exposed to dirt, dust, disagreeable odors and strong cleaning solutions. Education Additional Information Salary is dependent on experience and/or education. Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee's eligibility to work in the United States. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate. For positions requiring travel more than twice per year, selectee may be required to obtain and maintain in good standing a Government-issued Travel Card for official government travel purposes. Executive Order 12564 requires a Federal workplace free of illegal drugs. According to the Executive Order, all Federal employees are required to remain drug free throughout their employment. Commander, Navy Region Mid-Atlantic Command is a Drug-Free Federal Workplace. The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.