Custodian/Maintenance Worker II. ESSENTIAL DUTIES AND RESPONSIBILITIES · Perform skilled work in the maintenance, repair, and remodeling of offices, houses, or other Agency facilities. · Performs rough and finished carpentry. · Repairs doors, door checks, and locks tables, chairs, and other wooden equipment · Paints a variety of surfaces both inside and outside of buildings using brushes, spray guns, and rollers. · Performs plaster work and does patch plastering on old wall surfaces. · Measure distance using a tape measure or other measuring device. · Comprehend and make inferences from written materials. · Make controlled manipulations of small objects, such as assembling bolts and washers · Reach high work areas with ladders and/or scaffolding and work at heights greater than ten feet. · Work safely without presenting a direct threat to self or others. · Report any safety issues immediately. If unable to complete/perform a job because of safety issues, report issues immediately to your supervisor. · Perform snow removal and lawn maintenance, landscaping duties · Emptying garbage receptacles and replacing liners (inside and outside), mopping, sweeping and vacuuming floors, spot cleaning carpet when necessary, cleaning and sanitizing bathrooms including toilets, sinks, mirrors, light switches, door handles, soap dispensers, paper towel dispersers, toilet paper dispensers, sanitary bag holders and wall dividers, dusting furniture and exposed surfaces, cleaning walls, cleaning entrance ways including door glass, cleaning wash stations and emergency eye washes, washing windows and cleaning window sills and baseboards. · Restocking supplies in bathrooms, break rooms and common areas including soap, toilet paper, paper towels, sanitary bags etc. III. COMPETENCY (To perform the job successfully, an individual should demonstrate the following competencies) Analytical- Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs workflows and procedures. Design- Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail. Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics. Technical Skills- Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others. Interpersonal Skills- Focuses on solving conflict; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication- Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication- Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Teamwork- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. Change Management- Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results. Leadership- Exhibits confidence in self and others; Inspires and motivates others to perform well; effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others. Quality Management- Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness. Ethics- Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. Organizational Support- Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Judgment- Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals. Planning/Organizing- Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Adaptability- Adapts to changes in work environment; Manages competing demands; Changes approach or method to fit the situation; Able to deal with frequent change, delays, or unexpected events. Innovation- Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention. IV. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. V. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience- High School Diploma, GED or CNA is required. Reasoning Skills- To perform the job successfully, an individual must be able to demonstrate the following competencies: Sound decision making and judgment, interpersonal skills, planning/organizing, strategic thinking, time management and delegating. The ability to work independently in multiple settings. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Language Skills- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write reports/correspondence and good communication and writing skills. Mathematical Skills- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar or line graphs. Computer Skills- Must be knowledgeable about Internet software and Microsoft Office components including Word, Office, Excel, and PowerPoint. Certifications, Licenses, Registrations- Must possess a valid NYS driver's license and an acceptable driving record. Successful completion of all required agency training. Physical Demands- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Physically able to bend/stoop, squat, push/pull, reach above/below shoulder level frequently. · Must be able to independently lift and/or transfer, push or pull up to 50 lbs. No lifting restrictions. · Must have adequate vision, speaking and hearing ability, with or without correction, to be constantly aware of, detect, and able to respond to each individual's needs when not in immediate vicinity. · Specific vision abilities required include close vision, color vision, and ability to adjust focus. · Sit and use hands to finger, handle, or feel objects, tools, or controls · Ability to ambulate; reach with hands and arms · Ability to operate a computer and software programs. VI. EXPECTATIONS · Treat everyone with respect and dignity. · Maintain acceptable attendance and punctuality in accordance with The Arc Otsego's standards. · Adhere to all policies and practices in place at The Arc Otsego. VII. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. · Works with household cleaning solutions. · Moderate noise, work is performed indoors and outdoors. · Work in small, cramped areas. · Works with yard equipment and office equipment. · Wear proper Personal Protective Equipment at all times. · Responsibilities occasionally may require an adjusted work schedule including overtime. Americans with Disabilities Act: Reasonable accommodations will be made in compliance with the Americans with Disabilities Act of 1990, and ADAAA of 2008. Occupational Safety and Health Act:Exposed to human body fluids, airborne agents, household chemicals. May be exposed to contagious diseases.