Customer Account Executive

Job Description

We are seeking a dedicated Customer Account Executive to manage and support our customer accounts, ensuring a high level of satisfaction. This role involves confirming weekly customer orders, promoting new and existing products, providing price quotes, and maintaining customer accounts. The ideal candidate will have excellent customer service skills and experience in account management.

ResponsibilitiesConfirm weekly customer orders and complete order entry.Research and resolve customer orders.Promote new and existing products to customers.Provide price quotes on products.Maintain customer accounts and resolve customer issues.Coordinate communication between the customer, Sales Team, and other internal staff to maintain a high level of customer satisfaction.Invoicing and processing credit card orders.Obtain proof of delivery.Sort and distribute incoming mail.Review and prepare outgoing mail.File invoices.Essential SkillsCustomer service experience.Account management skills.Proficiency with Microsoft Office.Experience with SAP systems.QualificationsProficiency with Microsoft Office.Experience with SAP systems.A minimum of three years of experience in a non-retail customer service environment.High School Diploma or GED required; Associates or Bachelor's degree preferred.

Work Environment

The position operates in a professional office environment with a Monday through Friday, first shift schedule.

Pay and Benefits

The pay range for this position is $21.00 - $21.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Grimes,IA.

Application Deadline

This position is anticipated to close on Feb 19, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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