Job ID: AS598733920 Location: Lincoln, NE Category: Clerical/Office Employment Type: Permanent Apply now Back to Search Thank you for applying. Someone will be contacting you shortly.   Uploading Data... Creating Application... Finishing up... Apply Now

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An error has occurred. Please close this dialog and try again. Please complete the entire form below to apply. First Name* Last Name* Email* Phone (US Phone Numbers Only)* City* State of Residence* Select a state... Alabama Alaska Arizona Arkansas California Colorado Connecticut Delaware District Of Columbia Florida Georgia Hawaii Idaho Illinois Indiana Iowa Kansas Kentucky Louisiana Maine Maryland Massachusetts Michigan Minnesota Mississippi Missouri Montana Nebraska Nevada New Hampshire New Jersey New Mexico New York North Carolina North Dakota Ohio Oklahoma Oregon Pennsylvania Rhode Island South Carolina South Dakota Tennessee Texas Utah Vermont Virginia Washington West Virginia Wisconsin Wyoming Resume Required* (Word, PDF, RTF, TXT) Please complete the entire form below to apply. Apply now   * Required field. Customer Account Representative This Nebraska based telecom company in Lincoln is hiring a customer service representative due to staff relocation. Joining the Customer Service department, you become an integral part of an extremely dedicated and hardworking team performing a variety of customer related duties, handling customer calls about service, new account set up, customer billing, account review and research to make appropriate data changes. Tasks are performed with a sense of focus and urgency, while maintaining attention to detail and accuracy are essential for the department to be successful in meeting deadlines. Your day will consist of handling inbound customer inquiries, setting up new customer accounts, verifying customer information, and offering the best service options available in the service area. Handling the caller efficiently you are capturing pertinent information to ensure billing statements are processed correctly. A positive customer experience outcome is key for customer retention.   What You Will Do:Process service orders and handle all tasks related to the setting up of new accounts.Learn and navigate within multiple software platforms and databases.Review, ensure accuracy of customer information related to billing statements. Utilize MS Office Word, Excel, and Access daily to update and maintain confidential information.Execute a series of daily tasks related to billing and disconnect notices, collection calls, various data reports, answering customer inquiries.  What You Need: Minimum 3-5 years’ business office work experience.Proven experience performing administrative processing duties. Ability to work in a fast-paced setting.Maintain confidential information.Strong attention to detail to reduce inaccuracies. Possess an affinity for numbers. Strong mathematical skills, ability to retain and recall account codes.Intermediate to Advanced computer proficiency skills MS Office, Word, Excel, and Access. What’s In It for You:Enjoy working in a traditional, organized, clean office setting.$20.00 + DOE Small Friendly team of associates.East Lincoln location Casual Attire – Nice Jeans allowed! Monday -Friday 8:00 a.m.- 5:00 p.m. 1 hour lunch Health coverage available after 30 days with 3 options to choose.6 Paid Holidays 2 Float DaysPTO Earn 10 days first year. Annual Employer Contribution to retirement account.Direct Hire.In Office Position, no remote.  The Reserves Network is a family-owned and veteran founded company. Since 1984, we have been bringing employers and job seekers together in a variety of industries and positions.  As an equal opportunity employer, we value our employees and foster an environment of respect, integrity, and trust in every aspect of employment. However, you identify and whatever your background, we encourage you to apply today, or you can download our mobile app to receive and accept real-time job notifications.Don’t miss this opportunity! Join this stable company and find your next home!  

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