Qualifications: + 3-5+ years of recent customer service, account management, or sales support experience withing (manufacturing, distribution, or industrial company) + Experience using ERP, MRP, and EDI systems and Microsoft Office Proficiency (Excel required) + Ability to understand supply chain processes, monitor lead times, and shipping + Minimum of HS Diploma but Bachelors Degree preferred Hours: Monday through Friday 8am to 5pm (fully onsite) Job Description Manage customer accounts and interact with our company-wide ERP system. Serve as the primary liaison between CSM and our customers. Responsibilities + Routinely check customer’s portals to obtain production order requirements. + Update information in CSM M2M (Made to Manage) ERP system. + Update information in various spreadsheets and reports. + Prepare shipping documents for outbound shipments (domestic and international). + Input final details on invoices and mail to customers. + Create ASN’s (Advance Shipping Notices). + Coordinate trucking company appointments. + Maintain contact with customers and assist them as needed. Pay and Benefits The pay range for this position is $28.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in University Park,IL. Application Deadline This position is anticipated to close on Feb 26, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.