CUSTOMER AMBASSADOR (FULL TIME)
Compass Group, North America
Crothall Healthcare
+ We are hiring immediately for a full time CUSTOMER AMBASSADOR position.
+ Location: Providence Saint John's Health Center - 2121 Santa Monica Boulevard, Santa Monica, CA 90404 Note: online applications accepted only.
+ Schedule: Full time schedule. Wednesday to Friday from 11:00 am to 7:30 pm and Saturday to Sunday from 9:00 am to 5:30 pm. More details upon interview.
+ Requirement: Customer service experience is preferred, willing to train!
+ Pay Rate: $25.00 per hour.
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Crothall Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself at the Power of Clean! (https://www.compasscreative.studio/portals/au7u8qqj/CompassOneHealthcareVideoLibrary/playlist/97704c3b-3382-40e1-91e2-1bdc8234ab9c/qmogevqpvo/The-Power-of-Clean.mp4)
Crothall Healthcare is a Compass One Company that provides specialized, high-quality, innovative, and responsive support services exclusively to the healthcare industry. Crothall is the market share leader in Environmental Services (EVS), and serves many of the top 100 Hospitals throughout its over 2,000 healthcare service teams in 47 states. Crothall has been recognized as one of Modern Healthcare's Best Places to Work and Best Places to Work in Pennsylvania in 2020 for the 8th straight time and Beckers Top 150 Places to Work in 2019 for the 4th time. A division of Compass Group USA, Crothall has more than 26,000 team members. Its EVS division is CIMS and CIMS-GB certified by the ISSA since 2009, and its HTS division is ISO 13485 certified since 2019. Our core services include: Environmental Services, Patient Transportation, Facilities Management, Healthcare Technology Solutions, Laundry and Linen Services, Ambulatory, and Sterile Processing.
Job Summary
Drives a hospitality environment by greeting guests, offering samples, touching tables, and leading guest-facing marketing and wellness programs.
Essential Duties and Responsibilities:
+ Greets every customer and interacts in a manner to ensure a high level of hospitality.
+ Greets all team members and ensures they have what they need to be successful each day.
+ Relays relevant concerns from customers to supervisors.
+ Ensures that all marketing, wellness and culinary programs are current and in place.
+ Leads weekly promotions and programs for guests.
+ Shares best practices and recognizes co-workers.
+ Demonstrates a complete understanding of daily menu items and accurately explains them to customers.
+ Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying/decision-making process.
+ Ensures all display foods are merchandised attractively per standards. Serves food neatly and attractively per standards.
+ Performs other duties as assigned.
Qualifications:
+ Ability to lift and/or move up to 50 pounds.
BENEFITS FOR OUR TEAM MEMBERS
+ Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
+ Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_Crothall.pdf) for paid time off benefits information.
Crothall is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business nece ssity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Crothall maintains a drug-free workplace.
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