CHEP helps move more goods to more people, in more places than any other organization on earth via our 300 million pallets, crates and containers. We employ 11,000 people and operate in more than 55 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Position Purpose

Work with external CHEP customers and Original Equipment Manufacturers (OEMs) to provide value-added machinery design solutions that proactively eliminate potential pallet/machinery interface interferences before equipment installation. Goal is to improve customer productivity and throughput (OEE) through proactive machinery design while reducing product and pallet damage.Engage OEMs, integrators, and equipment installers to provide value-added solutions that help resolve pallet and machinery interface challenges before installation to maximize customer ROI and CHEP value.

Scope

Number of Countries: 3No annual operating budget.No direct reports.Technical contributor.Number of Locations: As required.

Major/Key Accountabilities

Responsible for partnering with CHEP manufacturing and retail customers as well as internal teams to deliver value-added solutions that resolve pallet and machinery interface challenges at customer facilities.  May include but not limited to:Lead and/or support customer automation teams in alignment with OEMs, integrators, and equipment installersLead and/or support OEM automation design teams in developing effective machinery solutions for handing pooled pallet variability with minimal potential jams and system stops.Ability to read and understand engineer technical drawings and recommend design updates and participate in technical design reviews.Develop viable design modifications to mitigate pallet flow issues and machinery downtime.Collaborating with customers in drafting RFPs and RFQs for solutions offers as neededConduct Failure Modes & Effects Analysis (FMEA) at customer sites to identify root causes of pallet and machinery interface issues.Lead teams in the collection and analysis data of real time data relative to equipment downtime and throughput to establish baseline dataMonitoring and aiding to enhance the site's efficiency and output (OEE) while minimizing damage to products and palletsTrack and update internal and external contacts on improvement value as it appliesLead and or support regular updates to business leadership on individual projects and overall program progress as neededProvide expertise & “Lessons Learned” to support the customer’s vision to seamlessly use pooled pallets in automationDirect internal project teams and/or customer teams to facilitate the development of value-added solutions for the customers to help sites better utilize CHEP pallets in the facilitiesFacilitate Lean Six Sigma and/or Kaizen project teams at the customer sites as neededConduct Network Value Mapping to aid Sales in identifying optimum product and services solutions for the customer sitesLead, coach and manage individual and team performance in line with business and personal objectives to ensure people capability and contribution is maximized

Measures

Net Promoter Score (NPS) results from customer surveysSolution implementationsCustomer engagements per FYDowntime reductions at the customer’s siteIncreased utilization of CHEP pallets at the siteLane expansion and volume expansion at the site

Authority/ Decision Making

Working autonomously or having limited access to immediate managerWorking in a matrix environmentSubmit machinery design recommendations and process assessment reports (PARs) to customers and OEMs based on findings and recommendations derived from technical design reviews on-site assessments and analyses.Recommend possible systems integrators and/or OEMs to provide solutions to the customer.Present findings and recommendations directly to customer, OEMs  and CHEP teams.

Key Contactsternal

Internal

Commercial TeamSales FinancePlanning & LogisticsPlant Operations & EngineeringQuality & Voice of the CustomerContinuous Improvement

External

Customer automation teamsOEM machinery suppliersSystem integratorsMachinery fabrication shopsKey customer site contactsKey customer corporate contacts

Qualifications

Bachelor of Science Degree in a technical field, preferably one of the following disciplines: Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, or Structural Engineering.Project Management training and/or certification desirable.Six Sigma Certified: Black Belt preferred, Green Belt.Knowledge and understanding of ISO 9001.

Experience

(3) years working experience as an engineer or equipment design/material handling role in a manufacturing environment.(3) years of project management experience.Proven experience to develop, track, and present value-added metrics\KPI’sExperience in the creation, implementation, and execution of a technical projects in a customer atmosphere (desired)

Skills and Knowledge

Ability to effectively handle high degree of multiple tasks simultaneously.Proven ability to work under tight deadlines.Strong problem-solving skills.Strong analytic skills and knowledge of software (Excel, Power Bi, Minitab, Power Point, etc.)Strong negotiating, collaboration, solution selling and relationship building capabilities in an internal and customer facing role. Strong communication skills and ability to train others.Knowledge of CHEP USA business environment, supply chain, market and customerStrategic thinking, ability to develop and drive a concept through to completion.

Languages

Essential: English

Preferred Education

Bachelors

Preferred Level of Work Experience

5 - 7 years

Remote Type

Fully Remote

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at recruitment@brambles.com.