Belleville, MI, 48111, USA
6 days ago
Customer Care and After Sales - General Supervisor
**Job Description** **Onsite -** _This role is categorized as onsite. This means the successful candidate is expected to report on-site on a full-time basis._ **The Role** _*This is a 2nd shift position *_ As a Leader in Manufacturing Warehousing and Distributing, you will be responsible for the operational function at a warehouse processing center or distribution center. This position may manage a group of salaried and hourly employees on assigned shift. Demonstrates creativity, initiative, and integrity to support and ensure quality and timeliness of shipments to customers with minimal guidance from superintendent or plant manager. You will model GM’s cultural behaviors and demonstrates the highest level of integrity at all times in addition to the following: **What You'll Do (Responsibilities):** + Build and maintains good working relationships with employees, union representatives, and management team + Monitors safety and good housekeeping standards + Participates and provides input during selection of new employees + Monitors daily productivity and quality requirements to achieve customer expectations + Communicates effectively with employees, leaders, business partners, and customers + Cultivates a safety culture, and implements and enforces workplace safety rules and policies + May evaluates team performance, and promote continuous improvement + Achieves quality standards by communicating goals and leveraging resources to solve problems + Understands and consistently administers company policies **Supervision and Leadership:** + Oversee and guide daily operations within the warehousing facility. + Lead, train, and evaluate a team of supervisors and support staff. + Foster a positive and collaborative team environment. + Ensure compliance with company policies, safety standards, and industry regulations. **Inventory Management:** + Monitor and manage inventory levels to maintain optimal stock and minimize overages. + Implement and uphold inventory control procedures to ensure accuracy and efficiency. + Conduct regular inventory audits and resolve discrepancies promptly. **Quality Control:** + Establish and maintain high-quality standards for product. + Perform inspections and quality checks to ensure compliance with specifications. + Address and resolve quality issues effectively and promptly. + Lead continuous improvement initiatives to enhance quality and performance. **Inbound Receiving:** + Supervise the receiving of inbound shipments, ensuring accurate documentation. + Inspect incoming parts and materials for quality and correctness. + Coordinate with suppliers and vendors to resolve discrepancies or issues. + Ensure proper storage and organization of received items. **Safety and Compliance:** + Ensure compliance with all safety regulations and industry standards. + Conduct regular safety audits and training sessions for staff. + Address any safety concerns or incidents promptly. **Timeliness and Customer Satisfaction:** + Ensure the timely processing and shipment of orders to customers. + Monitor and optimize workflow to meet delivery deadlines. + Collaborate with the logistics team to improve shipment processes. **Additional Job Description** **Your Skills & Abilities (Required Qualifications):** + 2+ years of experience within a leadership role. + Must be willing to work 1st or 2nd as dictated by the business + Must be willing to work overtime (including weekends as needed). + Computer skills to develop, maintain, and analyze data. + Excellent organizational and problem-solving abilities. + Proficiency in inventory management software and Microsoft Office Suite. + Strong communication skills, both written and verbal. + Ability to work in a fast-paced and dynamic environment. **What Can Give You A Competitive Edge** ( **Preferred Qualifications)** + Bachelor’s Degree or equivalent work experience + Global Manufacturing System Knowledge and execution experience + Problem-resolution/Labor Relations experience **Desired Attributes:** + GM Cultural Behaviors: Be Inclusive, Think Customer, Innovate Now, Look Ahead, One Team, Be Bold, It’s on Me and Win with Integrity. + Integral: Demonstrates integrity and ethical behavior. + Effective Communication: Clearly conveys information and ideas to individuals and teams in a manner that engages them and helps them understand and retain the message. + Resilient: Adaptable and able to handle stress and challenges. + Detail-Oriented: Attentive to details and accuracy. + Student of the Business: Continuously learning and improving. + Tech Savvy: Proficient with technology and inventory management systems. + Ambitious: Driven and motivated to achieve goals. + Team Player: Works well with others and fosters a collaborative environment. + Proactive Problem Solving: Anticipates potential issues and implements solutions before they escalate. + Commitment to Excellent: Sets high performance standards and strives for continuous improvements in all aspects of work. + Passionate: Enthusiastic about the automotive industry. + Timely: Manages time effectively and meets deadlines. + Managerial Courage: Wiling to take difficult stands, provide direct and actionable feedback, and make tough decisions in the best interest of the team and company **This job may be eligible for relocation benefits.** **GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.** \#LI-AP1 **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Benefits Overview** The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others: • Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents; • Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family; • Company and matching contributions to 401K savings plan to help you save for retirement; • Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values; • Tuition assistance and student loan refinancing; • Discount on GM vehicles for you, your family and friends. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer. We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities. **Equal Employment Opportunity Statements** GM is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment, all practices and decisions relating to terms and conditions of employment, including, but not limited to, recruiting, hiring, training, promotion, discipline, compensation, benefits, and termination of employment are made without regard to an individual's protected characteristics. For purposes of this policy, “protected characteristics" include an individual's actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, weight, height, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.​ We are leading the change to make our world better, safer and more equitable for all through our actions and how we behave. Learn more about: **Our Company (https://search-careers.gm.com/en/working-at-gm/)** **Our Culture** **How we hire​​​​​​​ (https://search-careers.gm.com/en/how-we-hire/)** Our diverse team of employees bring their collective passion for engineering, technology and design to deliver on our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion. We are looking for adventure-seekers and imaginative thought leaders to help us transform mobility. **Explore our global location** **s** The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com .In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
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