Back to Search Customer Care Representative Category: Professional Location: West Valley City, UT 84119 Pay: $21.00 Hourly Posted: 1 day ago Status: Open Description

Customer Care Representative

Hiring Immediately! Full-Time Customer Care Representative  in SLC, UT. Apply now! 

What's in it for you?

Competitive payMedical, dental, and vision coverageGenerous paid time off including 7 paid holidays401k plan with company matchLife insurance

Customer Care Representative Details:

Direct Hire position$21.00 to $27.00 /hourFirst ShiftManage daily administrative tasks such as answering phones, responding to emails, and filing documents.Assist in preparing and processing quotes, invoices, and sales orders for metal building components.Maintain organized records of production schedules, orders, and delivery documentation.Act as the primary point of contact for customer inquiries related to orders, product availability, and delivery schedules.Ensure timely follow-ups on customer queries and provide accurate information.Resolve any customer concerns or issues in coordination with relevant departments (sales, production, logistics).Liaise between different departments, including sales, production, and shipping, to ensure orders are processed and delivered efficiently.Coordinate with vendors and suppliers to maintain inventory of required components.Schedule and coordinate meetings, calls, and other team activities.Prepare daily, weekly, and monthly reports on sales, production output, and inventory levels.Ensure that all contracts, purchase orders, and other documents are properly filed and maintained.Assist in preparing presentations, memos, and reports for management as needed.Track stock levels of building components and assist in inventory management.Support purchasing teams by maintaining relationships with suppliers and ensuring timely replenishment of materials.Accurately input order and inventory data into company systems.Use software tools to analyze sales, order trends, and inventory needs, providing insights to the management team. 

Customer Care Representative Qualifications:

High school diploma or equivalent (Associate’s degree in business administration preferred).1-3 years of experience in an administrative or clerical role, preferably in the construction or metal building industry.Strong organizational and multitasking skills.Excellent verbal and written communication skills.Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with ERP or inventory management software.Ability to work independently and in a team setting.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

Our commitment to you: Real People. Fast job offers. No Robots.

How to Apply:

Email, call, or text us today! Feel free to apply online at www.elwoodjobs.com!

Oliver Bergen

3025 Washington Blvd.

Ogden, UT 84401

(801) 781-2310 ext.

oliver.bergen@elwoodprofessional.com

Qualifications

*See above for qualifications

#IJ #BIZ1

Apply to this Job Log In OR Create an Account