Hours 8:30am – 5:00pm Monday – Friday Pay starting @ $18/hour, based on experience Perform customer service duties such as processing customer orders, tracking product availability, and handling any issues on customer inquiries in a timely manner. **Join Our Team as a Customer Service Representative!** Are you looking for a dynamic role where you can build relationships, ensure smooth operations, and grow your career? We are seeking a dedicated **Customer Service Representative** to manage customer accounts, coordinate with warehouse operations, and provide excellent service in a fast-paced environment. **Key Duties and Responsibilities:** + Accurately invoice and verify accounts in a timely manner + Verify inbound receipts for accuracy and handle discrepancies + Build and maintain strong, professional customer relationships + Generate customer reports (weekly, monthly late/bill reports) upon request + Coordinate product availability and daily schedules with the warehouse team + Work with Operations on special client requests, expediting when necessary + Be the first point of contact to resolve customer issues quickly and efficiently + Maintain and file documentation in an organized and comprehensive manner **Additional Duties Include (but are not limited to):** + Check in/out drivers in the front office + Work with scheduling system (C3) to ensure smooth operations + Schedule customer appointments via SalesForce (email) + Communicate with the warehouse team for door assignments and other information + Create inbound loads in the Warehouse Management System (Accellos) + Generate and close BOLs (Bills of Lading) when drivers check out + Ensure inbound load accuracy, send details to customers, and file in the WMS **Why You'll Love Working Here:** + Be part of a supportive team that values collaboration, communication, and efficiency + Opportunity to work in a fast-paced environment where no two days are the same + Build strong relationships with both customers and internal teams + Develop your skills with opportunities to learn new systems and programs **Minimum Requirements:** + High School diploma or GED (may be required depending on facility) + Excellent verbal and written communication skills + Strong organizational skills with the ability to multi-task and prioritize workloads + Proficient in Microsoft Office Suite (Excel, Word) and willing to learn new programs + Must be able to lift at least 20 lbs.; more weight may be required depending on the facility Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members. Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law. Benefits Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year. More vacancies in the Netherlands (https://nl.indeed.com/cmp/Lineage-055976f9?from=mobviewjob&tk=1hs858ajlmnao847&fromjk=e757d669ba21113f&attributionid=mobvjcmp) Not sure which role is right for you? Let us do the work! Share your contact information and a resume or CV. A member of our recruiting team will reach out to you to explore roles we think could be a good match. At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day. Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain. If you are having trouble applying, contact our Human Resources team here: Contact Us | Lineage Logistics (https://www.lineagelogistics.com/contact-us) At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain. Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide. As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.