Description:
\n\t\t\t\t\tWe are looking for a customer-oriented service representative.\nWhat does a Customer Service Representative do?\nA Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.\nThe best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.\nThe target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
\n\t\t\t\t\tSkills:
\n\t\t\t\t\tCustomer service, Inbound call, Data entry, Customer care, Customer support, Service, Call center, Microsoft office, Retail, Health care, Insurance, Bilingual
\n\t\t\t\t\tTop Skills Details:
\n\t\t\t\t\tCustomer service,Inbound call,Data entry,Customer care,Customer support,Service,Call center
\n\t\t\t\t\tAdditional Skills & Qualifications:
\n\t\t\t\t\tManage large amounts of incoming phone calls\nGenerate sales leads\nIdentify and assess customers’ needs to achieve satisfaction\nBuild sustainable relationships and trust with customer accounts through open and interactive communication\nProvide accurate, valid and complete information by using the right methods/tools
\n\t\t\t\t\tExperience Level:
\n\t\t\t\t\tExpert Level
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\n About Aerotek:\n\n
We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.
\n \n \nAerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.
\n \nThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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