Swedesboro, NJ, 08085, USA
1 day ago
Customer Care Representative
"Deliver exceptional customer service by processing orders efficiently, tracking product availability, and resolving customer inquiries with speed and professionalism. Ensure a seamless experience by addressing concerns promptly and providing accurate information to enhance customer satisfaction. **Schedule: Monday - Friday 10:00AM - 6:30PM** **Key Duties and Responsibilities** + Accurately invoice and verify accounts to ensure seamless financial transactions. + Confirm inbound receipts with precision to maintain inventory integrity. + Build and maintain strong customer relationships through professional communication and exceptional service. + Generate insightful customer reports (e.g., weekly/monthly late/bill reports) to provide valuable data-driven support. + Coordinate product availability and daily shift schedules in collaboration with the warehouse team. + Work closely with Operations to fulfill special client requests, expediting when necessary to meet urgent needs. + Act as the first point of contact to resolve customer inquiries efficiently and effectively. + Maintain comprehensive and well-organized documentation for easy access and reference. **Additional Duties and Responsibilities** + Partner with Inventory and Operations teams to investigate and resolve inventory discrepancies or misplacements. **Minimum Requirements (Knowledge, Skills, Abilities)** + High school diploma or GED (may be required based on facility). + Strong verbal and written communication skills (English proficiency may be required). + Excellent organizational skills with the ability to multitask and prioritize workload efficiently. + Proficiency in Microsoft Office Suite and other relevant computer applications. + Ability to lift a minimum of 20 lbs./9 kgs. (weight may vary depending on facility needs). This role is perfect for detail-oriented professionals who thrive in a dynamic environment, enjoy problem-solving, and are committed to delivering top-notch customer service. If you're ready to make an impact, apply today! Pay Range:$16.97 - $28.65 Why Lineage? This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers’ requirements. Beyond that, you’ll help us grow and learn on our journey to be the very best employer in our industry. We’ll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members. Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law. Benefits Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year. More vacancies in the Netherlands (https://nl.indeed.com/cmp/Lineage-055976f9?from=mobviewjob&tk=1hs858ajlmnao847&fromjk=e757d669ba21113f&attributionid=mobvjcmp) Not sure which role is right for you? Let us do the work! Share your contact information and a resume or CV. A member of our recruiting team will reach out to you to explore roles we think could be a good match. At Lineage, we have a shared purpose: We are transforming the food supply chain to eliminate waste and help feed the world. Our shared purpose drives everything we do in all parts of our organization, from the warehouse floor to the corner office. The work we do is noble, and our team members are passionate about the impact they make every day. Working at Lineage is not just a job – it’s an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage Logistics team, you are a critical link in the food supply chain. If you are having trouble applying, contact our Human Resources team here: Contact Us | Lineage Logistics (https://www.lineagelogistics.com/contact-us) At Lineage Logistics, helping to feed the world is more than a job – it’s a purpose we live every day. Lineage is one of the world’s leading temperature-controlled logistics companies. Driven by our core values, we’re reimagining the global food supply chain. Lineage helps customers ranging from Fortune 500 companies to small family-owned businesses increase the efficiency and protect the integrity of their temperature-controlled supply chain. In recognition of the company’s leading innovations, Lineage was recognized as the No 1. Data Science company on Fast Company’s annual list of the World’s Most Innovative Companies in 2019, in addition to ranking 23rd overall in an evaluation of thousands of companies worldwide. As part of the Lineage family, you’ll have the opportunity to grow your career as we continually expand, using technology and award-winning innovations, to meet the needs of customers around the world.
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