Customer Care Representative (UAE National) - Abu Dhabi
Al Tayer
Customer Care Representative (UAE National) - Abu Dhabi
**Abu Dhabi, United Arab Emirates**
Sales and Customer Services
Premier Motors
Requisition # 210000EK
**Job Purpose**
**To welcome the customers in a courteous manner and to answer phone efficiently and to provide the necessary support in order to enhance customer comfort and satisfaction till they are attended to by the relevant personnel.**
**Essential Roles and Responsibilities**
**Operational Roles and Responsibilities**
+ **Be part of the Telemarketing activities during campaigns.**
+ **Provide efficient and courteous handling of present customers or over the phone, provide necessary information, service booking and guidance**
+ **Provide an efficient and courteous welcome to service customers by arranging to seat them and keep them comfortable till they are attended to by the Service Advisor**
+ **Call customers to get follow feedback on their visits to ATM.**
+ **Arrange for the customer to be attended to at a quick pace to reduce waiting time and enhance customer satisfaction**
+ **Support the reception in managing the courtesy vehicles.**
+ **Ensure cleanliness and hygiene is maintained in the reception area and essential housekeeping standards are adhered to represent an appropriate corporate image**
**Job Requirements**
**Education/Certification and Continued Education**
+ **High school Certificate**
**Years of Experience**
+ **1- 2 years’ Relevant Experience**
**Knowledge and Skills**
+ **Customer Service skills / Certification is an advantage**
+ **Exposure to Multicultural environment**
+ **Well Groomed with pleasant personality**
+ **Excellent Communication skills**
Additional Information
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