Santiago, Chile
1 day ago
Customer Collaboration Chile

Job Description :

Customer Collaboration Role Profile

Purpose of de Role
 

Partnering with commercial team, proactively planification process to improve, sell out forecast accuracy, replenishment, and physical availability every day, everywhere.Understand customer core processes and develops programs or solutions to achieve both business results and build customer satisfaction.Leverage with both internal/external areas to accomplish Sell Out goals with accurate inventory levels.Proactive interventions with multifunctional teams.Drive collaborative planning with customers in terms of Sell Out forecast order entry planification process.Monitors and measures external and internal indicators to optimally manage In store product physical availability, inventory levels, service excellence and sales growth.

Key Responsibilities

Support Commercial team co-leading S&OP process with our distributors in Traditional Trade (Sell Out, Sell In and Stock in trade)Partnering with commercial team, proactively planification process to improve, sell out forecast accuracy, replenishment, and physical availability every day, everywhere.Understand customer core processes and develops programs or solutions to achieve both business results and build customer satisfaction.Leverage with both internal/external areas to accomplish Sell Out goals with accurate inventory levels and proactive interventions with multifunctional teams.Drive collaborative planning with customers in terms of Sell Out forecast order entry planification process.Monitors and measures external and internal indicators to optimally manage In store product physical availability, inventory levels, service excellence and sales growth.

Key Functions

Implement, maintain, and improve customer collaboration agenda. Including:Inventory management.Physical availability.Sales Forecast Accuracy / BIAS according to Plan targets.Provide Sales scenario management according, market trends, commercial initiatives, internal and external factors.Physical availability management and improvementProactively reporting with commercial teams either to maintain or improve Sell Out trends.Responsible for Sales Forecast Accuracy within Integrated Business Plan monthly meetings.Cost to serve Reduction based on Sell Out analysis, Economic Order Quantity, Order entry frequency modifications, safety stocks modifications according market demand and relevant events.

Qualifications and Experience Required

Bachelor degree in Operations, Supply Chain or related field. 3+ years of experience in supply chain roles in CPG companies. English and Spanish required. Strong communication skills, including active listening and clear articulationAbility to solve problems, escalate tactfully, manage time, and prioritizeMasters excel, power point and other MS Office tools (MS Project)

Capabilities Required

Analytical thinkingDeeply understanding of the Supply ChainCommercial sensePartner managementExcellent written and verbal communication skillsExcel functions management and sophisticated formula programming.Data base management.English business level.

Worker Type :

Regular

Primary Location:

Santiago

Additional Locations :

Job Posting Start Date :

2024-10-29
Confirm your E-mail: Send Email