Enjoy a rewarding position on our Call Center Team as a Customer Contact Assistant!  As a Customer Contact Assistant, you will manage inbound and outbound communications for CentraCare.  This is fast-paced work triaging calls, dispatching staff and security, and managing the primary switchboard duties for CentraCare.  

We have recently expanded our Call Center departments and are looking to fill opening across all three shifts.

 

*** Our Call Center openings are targeting a mid to late January start date - please be sure that aligns with your needs when applying ***

 

Schedule Options: 

Full Time (only) Positions | 80 Hours Every Two Weeks DAYS:  8-hour Shifts 7am - 3:30pm | Every Other Weekend Rotation EVES:  8-hour Shifts 12:30pm - 9pm | Every Other Weekend Rotation NIGHTS:  10-hour Shifts | Seven on, Seven off per two weeks

Pay and Benefits (Total Rewards):

$17.57+ per hour however, we pay more for experience. +$1.05 per hour on weekends +$1.50 per hour between 3p and 11p (min 4 hours) +$3.00 per hour between 11p and 7a (min 4 hours) Full pay range; $16.59 - $24.92/hour Full time Benefits; medical, dental, PTO, retirement, employee discounts and more! Tuition reimbursement and college grant programs are available. Paid training and medical terminology course Partial work from home options after training (90 days on average) has been completed.

Qualifications:

High school diploma or equivalent required Strong customer service, verbal and written communication skills required Typing skill of 40 wpm along with general computer and Microsoft Office experience. One to two year post high school training in clerical, secretarial or PC based phone system preferred

CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.