Company Description

Continental develops pioneering technologies and services for sustainable and connected mobility of people and their goods. Founded in 1871, the technology company offers safe, efficient, intelligent, and affordable solutions for vehicles, machines, traffic, and transportation. In 2023, Continental generated sales of €41.4 billion and currently employs around 200,000 people in 56 countries and markets.   

ContiTech is one of the world’s leading industry specialists. The Continental group sector offers its customers connected, environment-friendly, safe and convenient industry and service solutions using a range of materials for off-highway applications, on rails and roads, in the air, under and above the ground, in industrial environments, for the food sector and the furniture industry. With about 42,000 employees in more than 40 countries and sales of some 6.8 billion euros (2023), the global industrial partner is active with core branches in Asia, Europe and North and South America.  

Are you ready to shape the future with us? 

OESL – Original Equipment Solutions, For Future Mobility.

Are you ready to move ForwardTogether with a global, dedicated, and experienced team? 

Join us and take the opportunity to contribute to our future in the fundamentally changing automotive industry with your new role as Customer Contract Specialist in the stand-alone Business Area Original Equipment Solutions. Your new place to work is flexible and will be defined later (hybrid).

About Original Equipment Solutions:

With more than 17.000 employees and around 2bn€ sales, present in 15 countries with 35 locations and tech centers – OESL is a global player in the automotive sector with extended material competence in rubber, plastic and metal, serving all major OEM’s and commercial vehicle customer needs with millions of parts in high quality.

Job Description

The positions main responsibility is to provide expert support for the contract review and warranty process of OESL with major focus on Quality related topics. These activity include evaluation and negotiation of relevant customer requirements for assigned customers, to minimize Quality related negative impact on our buisiness in line with internal and international standards and strategies of the BA OESL.

Main tasks: 

Representing Quality in contract review teamsNegotiation of new customer quality requirements for assigned customers    Evaluation of contracts/requirements and feasibility check for  implementation     Monitoring of appropriate internal and external sources for new OESL relevant quality requirementsDrive, coordinate and support worldwide evaluation and negotiation of Customer Specific Requirements    Prepare training material related to Contract-/ Warranty Management and CSR and perform respective trainings for Quality, other functions and locationsSupport OESL locations during internal-, IATF- and (for assigned) customer Audits regarding questions related to Contract and Warranty Management

Qualifications

Basic Qualifications:

Bachelor Degree 2+ years relevant working experience in automotive business with direct OEM customer contactCustomer communication experienceExperience to lead challenging negotiations / conversations focusing on constructive work resultsKnowledge inVDA, AIAG, customer, legal and automotive related quality requirementsInternal Quality Management StandardsFluent English (written and spoken)

Legal authorization to work in the U.S. is required. We will only sponsor current Continental employees for employment visas, now or in the future, for this job opening

Continental is only able to pay relocation expenses for current Continental employees

Preferred Qualifications:

Hands on Experience with Customer Specific requirementExperience with SOR and SOWExperience with Commercial and/or Quality ContractsIdeally experienced with GM, Honda NA and/or  Ford and Continental PLC experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

EEO-Statement:

EEO / AA / Disabled / Protected Veteran Employer. Continental offers equal employment opportunities to all qualified individuals, without regard to unlawful consideration to race, color, sex, sexual orientation, gender identity, age, religion, national origin, disability, veteran status, or any other status protected by applicable law. In addition, as a federal contractor, Continental complies with government regulations, including affirmative action responsibilities, where they apply. To be considered, you must apply for a specific position for which Continental has a current posted job opening. Qualifying applications will be considered only for the specific opening(s) to which you apply. If you would like to be considered for additional or future job openings, we encourage you to reapply for other opportunities as they become available. Further, Continental provides reasonable accommodations to qualified individuals with a disability. If you need assistance in the application process, please reply to [email protected] or contact US Recruiting at 248.393.5566. This telephone line and email address are reserved solely for job seekers with disabilities requesting accessibility assistance or an accommodation in the job application process. Please do not call about the status of your job application, if you do not require accessibility assistance or an accommodation. Messages left for other purposes, such as following up on an application or non-disability related technical issues, will not receive a call back.

 

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