Westminster, CO, 80036, USA
17 days ago
Customer Data Management Assistant
Adecco is assisting their client with their search for a Customer Data Management Assistant. **Type:** 40hrs/wk. Contract **Start Date: 1-2 weeks.** **Location:** WESTMINSTER CO 80021 (hybrid: T/W/Th in office) **Shift:** 8 or 8:30 start - 40hrs/week **Pay:** **23.69** **Duration: Temp (12month- can extend)** **Description:** **Customer Data Management:** Help manage the creation, maintenance, and accuracy of customer master records in our database. This includes capturing and updating relevant information such as contact details, billing and shipping addresses, and other pertinent data to ensure information is up-to-date. **Data Validation:** Identify and rectify discrepancies, inconsistencies, or duplications in the system. **Process Improvement:** Make recommendations to team leadership where there are inefficiencies or opportunities for possible improvements to existing data validation processes. **Collaboration:** Work with cross-functional teams, including sales, marketing, finance, and customer service to gather and validate customer information. Communicate and interact both professionally and effectively to resolve data-related issues and provide support when required. **Compliance:** Ensure compliance with company policies and procedures, as well as localization requirements when applicable, related to customer data and data privacy. **Escalation:** Escalate unresolved or complex cases to team leadership for assistance. **Customer Satisfaction:** Strive to meet or exceed customer satisfaction targets by addressing concerns promptly, demonstrating empathy, and contributing to a positive overall customer experience. **Basic Merging:** Work to get appropriate approvals to process basic account merges according to guidelines, and get them processed. **System Enhancements:** Assist with testing for system enhancement projects and initiatives related to customer master data management. **IMPORTANT:** This job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must Apply Now. **Pay Details:** $23.69 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance
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