Meet the Team Join the DCAPPS Experts, a dynamic and innovative team within Cisco's Technical Assistance Center (TAC). We specialize in Data Center Applications, delivering ground breaking solutions and support to our global clients. Our team grows with collaboration and innovation, making a significant impact in the tech industry by solving sophisticated challenges and driving transformation. Your Impact As a key member of the DCAPPS Experts, you will play a vital role in enhancing our customers' experiences and advancing their technological capabilities. This exciting role offers the opportunity to work on groundbreaking projects and influence the next generation of data center solutions. * Lead customer delivery engagements and provide critical issue support for large-scale solutions and complex issues through deep technical expertise. * Provide leadership capabilities and insights for creating and sharing intellectual capital * Influence the Engineering team to improve products and actively mentor and develop others. * Drive customer technology transitions, influencing solution architectures and services. * Build customer simulations to resolve and validate complex problems and compatibility issues. * Provide technical expertise and escalation support in detailing and resolving technical problems found in products and solutions. * Support presale activities and translate business requirements into solution design. * Actively work with Engineering teams to address systemic product issues and drive usability and serviceability improvements. Minimum Qualifications * 7+ years of demonstrated ability in leading technical teams * Proven expertise in Kubernetes. * Proficiency in K8 and Containers. * Solid experience in Linux System Administration. * Familiarity with Nexus Dashboard. * Experience with Nexus Dashboard Fabric Controller. Preferred Qualifications * Excellent problem-solving and analytical skills. * Good communication and interpersonal skills. * Ability to work multi-functionally in a distributed team environment. * Proven leadership and mentoring capabilities. * Adaptability to constantly evolving technologies and environments. \#WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all. Our passion is connection—we celebrate our employees’ diverse set of backgrounds and focus on unlocking potential. Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage. Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best. We understand our outstanding opportunity to bring communities together and at the heart of that is our people. One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference. Dedicated paid time off to volunteer—80 hours each year—allows us to give back to causes we are passionate about, and nearly 86% do! Our purpose, driven by our people, is what makes us the worldwide leader in technology that powers the internet. Helping our customers reimagine their applications, secure their enterprise, transform their infrastructure, and meet their sustainability goals is what we do best. We ensure that every step we take is a step towards a more inclusive future for all. Take your next step and be you, with us! Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.