Customer Engagement Applications Engineer
KLA-Tencor
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.Group/Division
The ICOS Vision Systems division focuses on the backend of the line semiconductor industry providing fully automated tools to inspect and sort, finished integrated circuit packages. For more than 15 years, ICOS has been a market leader with tray-to-tray and tray-to-tape inspection and sorting tools found in the production facilities of all major chipmakers in the world. Our market-leading technology and superior customer service requires strong talent in optics, machine control, algorithms and applications within our engineering teams. The ICOS division headquarters are in Leuven, Belgium with additional engineering and manufacturing operations in Singapore and Shenzhen (China).Job Description
Responsibilities:
Installation of new tools and machine upgrades Support the customer with the set-up of inspection recipes Follow-up daily technical issues encountered by customers Discuss new requests from the customers with the ICOS division. Introduction of new ICOS applications and products. Pre-sales support via customer demonstrations and evaluations. Follow-up logistical issues for which technical expertise is required.Position Qualifications:
A university degree of E.E or mechanical engineering, or equivalent level through working experience. Good oral and written communication skills. Willingness to travel up to 50% of the time Good problem solving capabilities and self-learning skills. Able to cope with heavy pressure, and not afraid of difficult challenges. Working experience in semiconductor is an advantage.Minimum Qualifications
Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 yearsWe offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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