QUALIFICATIONS

·       Experience within a call centre/customer service environment

·       Experience with use of computers within a Windows environment

·       Have excellent Customer Service skills (empathetic, problem solver, active listener, patient, tenacious, adaptable, resourceful, positive attitude)

·       Experience within a healthcare environment

·       Ability to work under pressure

·       Ability to work independently within a team environment

·       Excellent interpersonal and communication skills

·       Fluent in English and French (written & oral)

·       Additional languages a definite asset