Join our team at **AMGEN Capability Center Portugal** , the number 1 company in Best Workplaces - https://www.greatplacetowork.pt/ - ranking in Portugal (category 201-500 employees) by the Great Place to Work Institute. We have a growing team of 340 talented people and more than 35 different nationalities, diverse areas of expertise, and professional experience shaping the future of healthcare. This is your chance to explore a world of opportunities in different areas such as Cybersecurity, Data & Analytics, Digital, Technology and Innovation, Finance, General & Admin, Human Resources, Regulatory Affairs and many more. Based in Lisbon's city center, our AMGEN office feeds innovation, excellence, and inspiration. Come thrive with us at AMGEN, supporting our mission To Serve Patients. **CUSTOMER FINANCE MANAGER** **LIVE** **WHAT YOU WILL DO** **Accountabilities:** - Manage Customer Finance daily operational activities and monitor Accounts Receivables processes; - Manage and monitor credit risk assessments; - Provide analysis/reports. **Responsibilities:** • Support Customer Finance Team by: – Knowledge sharing from operational business and system perspective; – Providing on the job training; – Monitoring progress and helping Team in goals achieving; – Developing and reviewing Customer Finance SOPs. • Oversee cash application process to ensure accurate output within schedule. • Work actively in the collection area by supporting the Team with providing and maintaining collection tool(s) allowing prioritization and sequence of tasks and activities • Manage credit risk: – Monitor customer’s financial performance; – Detect, control, and minimize the credit risks for Amgen in the Customer Finance area; – Seek for relevant market information and provide continuous feedback; – May need to perform all activities related to issuance and maintenance of L/C, Bank Guarantees, etc. • Monitoring and compliance: – Support SOX control process and compliance follow-up in line with Customer Finance Policy; – Ownership role in reporting process and ad hoc analysis/reports – provide recommendations and conclusions to Sr. Manager Customer Finance/Regional Customer Finance Leads; – Work actively on process and performance improvements; – Supervise external Customer Finance Team. • Support global Customer Finance activities: processes development for new entities and implementation in line with the global approach. • Represent Customer Finance within the organization and take leading role in cross functional projects. • Back-up functions to Sr. Manager Customer Finance/Regional Customer Finance Lead. • May manage direct reports. **WIN** **WHAT WE EXPECT OF YOU** **Minimum Requirements:** - Bachelor’s degree or equivalent - Typically 5+ years of related professional experience OR - Master’s degree or equivalent - Typically 3+ years of related professional experience OR - PhD or equivalent - Minimal related professional experience - SAP/S4 knowledge **Preferred Requirements:** - Experience in OTC process; - Experience in the area of securities (L/C, BG, Credit Insurance etc.); - Fluency in multiple European languages; - Experience in Shared Services organization; - Experience in the pharmaceutical industry; - Experience in leading a financial function in a matrix and international environment. **THRIVE** **WHAT CAN YOU EXPECT FROM US** + Vast opportunities to learn, develop, and move up and across our global organization. + A diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act. + Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth, and career benefits. + Flexible work arrangements. **APPLY NOW** **Objects in your future are closer than they appear. Join us.** **CAREERS.AMGEN.COM** **EQUAL OPPORTUNITY STATEMENT** Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.