At Niagara, we’re looking for Team Members who want to be part of achieving our mission to provide our customers the highest quality most affordable bottled water.

Consider applying here, if you want to:   

Work in an entrepreneurial and dynamic environment with a chance to make an impact.   Develop lasting relationships with great people.   Have the opportunity to build a satisfying career.

We offer competitive compensation and benefits packages for our Team Members.

Customer Inventory Solutions Manager

The Customer Inventory Solutions (CIS) Manager, leads a team responsible for developing the processes and systems related to ensuring our customers always have inventory in their warehouse to ensure top service. Similar to Vendor Managed Inventory (VMI) teams, the CIS program leverages customer and industry data to set customer orders according to demand. These orders seek to keep the customer in healthy stock supply while enabling Niagara to optimize cost to serve. The manager will be responsible for developing and achieving department goals, leading the team members with the appropriate coaching and training to motivate their success. This individual will also serve as a thought leader in continuous improvement and someone who can drive action to further our effectiveness and efficiency within the organization.

Essential Functions

Leads the team to achieve CIS department goalsHelp their team leverage customer sales forecast and inventory plan to place orders seeking to keep the customer in stock, at an agreed fill rate, and within a set inventory goal. Orders from the CIS team should be placed with the appropriate lead time, keeping rush orders low, stable volatility, and considering Niagara supply challenges to allow the Niagara supply chain to service the orders efficiently.Work collaboratively with the customer to maintain valid demand data for both program models: forecasts, receiving hours, receiving appointments, storage capacity, promotional activity, etc.Collaborate with Sales and Customer Service Regional teams to prioritize collective efforts towards resolving critical CIS customer issues.CIS team should provide valuable inputs on constrained supply to help prioritize orders to keep CIS customers in stock while helping alleviate the constrained situation.Work with the sales department to onboard new customers or lines of businesses within existing customers under CIS program. The partnership starts with proposing which customers seem ideal for the programs. The team should also provide data, present benefits, and answer questions to potential CIS customers. Finally, for customers brought on board, the manager and team will require participation in the system set up for the new customers.Manages team members performanceOversee performance of the team to guarantee their success in achieving department goals.Supervise the department, including but not limited to timekeeping, staffing, oversight, coaching/development, and prioritizing workload. Set expectations and accountabilities for the team, creating a culture of open, timely, and honest feedbackProvide development, training, and all the necessary tools to team existing and new members to perform their tasks properly and on time.Develop team goals and priorities. Administers appropriate tracking of projects to report the most up-to-date status.Develop, track, reports on key performance indicatorsEnsure that all communications are addressed with the commensurate level of urgencyDrives continuous improvement focused on efficiency and effectiveness of the team. Act as an agent for change management within the planning organization, advocating for process alignment across departments and teamsIdentify, drive and support initiatives to enhance processes and drive continuous improvement while maintaining a high quality Work with internal stakeholders to define waste or inefficiencies within our operation.Partner with IT, CI, Sales, and customers to develop and launch continuous improvement initiativesImprove customer service quality results by:Studying, evaluating, and re-designing processesEstablishing and communicating service metricsMonitoring and analyzing resultsImplementing changes as neededTechnical Knowledge– Good with systems, and a strong Oracle, JDA, Logility, and Excel background is a plus. Understanding technology and IT limitations is critical in managing improvement projects. The candidate will need to understand the best practices in terms of the relationships between Niagara and its customers and be able to communicate that technically to the customer’s supply chain.Ability to learn existing IT tools at Niagara quickly – Oracle, OTM, and CIS Software JDAAbility to learn existing IT tools at Niagara’s customer (CIS partner)Good knowledge of leveraging technical information for data collectionGood knowledge of data visualization strategies and the ability to tell a story through dataList if any travel is required using the percentage of time:20% - on average travels only a few times a year

Please note this job description is not designed to contain a comprehensive list of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without prior notice.

Qualifications:

Minimum Qualifications:6 Years  – Experience in Field or similar manufacturing environment6 Years  – Experience in Position6 Years  – Experience managing people/projects

            *experience may include a combination of work experience and education

Preferred Qualifications:10+ Years– Experience in Field or similar manufacturing environment10+ Years – Experience working in Position  10+ Years – Experience managing people/projects

*experience may include a combination of work experience and education

Competencies

This position embodies the values of Niagara’s LIFE competency model, focusing on the following key drivers of success:

Lead Like an OwnerManages a safe working environment, accurately documents safety related training, and effectively communicates safety incidentsProvides strategic input and oversight to departmental projectsMakes data driven decisions and develops sustainable solutionsSkilled in reducing costs and managing timelines while prioritizing long run impact over short term winsMakes decisions by putting overall company success first before department/individual successLeads/facilitates discussions to get positive outcomes for the customerMakes strategic decisions which prioritize the needs of the customer over departmental/individual goalsInnovACTContinuously evaluates existing programs and processes, and develops new initiatives to increase efficiency and reduce wasteCreates, monitors, and responds to departmental performance metrics to drive continuous improvementCommunicates a clear vision, organizes resources effectively, and adjusts the strategy as needed when managing changeFind a WayDemonstrates ability to think analytically and synthesize complex informationEffectively delegates technical tasks to subordinatesWorks effectively with departments, vendors, and customers to achieve organizational successIdentifies opportunities for collaboration in strategic waysEmpowered to be GreatMakes hiring decisions primarily based on culture fit and attitude, and secondarily based on technical expertiseEngages in long term talent planningProvides opportunities for the development of all direct reportsUnderstands, identifies, and addresses conflict within own team and between teams

Competencies

Intermediate knowledge of and experience with Microsoft Word, Excel, Access, and Outlook.Strong business acumenProven leadership qualitiesStrong problem solving/ analysis abilitiesKnowledge of Process ManagementAbility to identify, suggest and implement process improvementsOutstanding Customer/Client FocusStrong Technical CapacityStrong verbal and written communication skillsSpeaks clearly and persuasively in positive or negative situations; demonstrates presentation skills. Writes clearly and informatively; presents numerical data effectively; able to read and interpret written information. Strong relationship building skills internally and externallyDetail oriented and accurateTeamwork Orientation – collaborates well in a group and contributes in reaching shared goalsContributes to building a positive team spirit; able to build morale and group commitments to goals and objectivesInspires and motivates others to perform well; influences actions and opinions of othersDisplays passion and optimism.Solution driven – Identifies and problem solves through high volume work load with urgencyAbility to prioritize multiple tasks effectivelyTime management - uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasksAble to delegate effectivelyChange Management - communicates changes effectively; builds commitment and overcomes resistance. Ability to manage multiple sources of information and make independent and timely decisions

Education

Minimum Required: Bachelor's Degree in (Business Administration, Economics) or other related fieldPreferred: Master's Degree in (Business Administration, Economics) or other related field

Certification/License:

Required:        N/APreferred:        N/A

Foreign Language

Required:        NAPreferred:         NA

Typical Compensation Range

Pay Rate Type: Salary

$117,858.39 - $167,948.22 / Yearly

Bonus Target: 10% Annual

Benefits

https://careers.niagarawater.com/us/en/benefits

* *Los Angeles County applicants only** Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and any other applicable local and state laws.

Any employment agency, person or entity that submits a résumé into this career site or to a hiring manager does so with the understanding that the applicant's résumé will become the property of Niagara Bottling, LLC. Niagara Bottling, LLC will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

Employment agencies that have fee agreements with Niagara Bottling, LLC and have been engaged on a search shall submit résumé to the designated Niagara Bottling, LLC recruiter or, upon authorization, submit résumé into this career site to be eligible for placement fees.