Customer Lifetime Value Manager
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Your role:
CLV Manager for Tamil Naidu and Kerala districtProvide inputs to Identify the right GTM for the various portfolio items of CLV along with CoE , CLV leadership and the business marketing managers.Drive the CLV sales process End to End together with RMs for the big Irons like MR, CT, Cath lab.Drive the CLV sales process end to end together with the RMs for the flow business, i.e US & MATCFor flow-CLV business sales execution work closely with the Channel partners, AMs, CMsDrive the CLV-identified portfolio as identified from time to time to create the GTM..ex Uro Nav, DP, ISCV for the existing base.Identify ways of collaboration & execution with Inside sales.Create local level Digital campaigns for Inside sales along with inputs of AMs and BMMs.Deliver to the CLV AOP-OIT and Revregarding existing Installed base--be a one stop shop for the district in terms of the SmartPath's availability, bringing usage level information by working together with service teams etc.Overall CLV needs to bring Sales, margins for existing IB, improve the LC margins and also enhance the stickiness for the replacement IB.
You're the right fit if:
Leading KPI’s
Activities: Calendar of activations# of calls/duration of calls/connects/Meetings/presentations/demos (also measure against target if any)·Campaign/Leads: # of leads (Hot/Warm/Cold) and Lead to opportunity conversion rateOpportunity Progression: Opportunity by stage/forecast category, sales cycle length, and win rateCustomer Facing time.Lagging KPI’s
OIT: OIT met and monthly progression (Gap to target)Visibility: Incremental Visibility/CoverageROI: Incremental OIT, Change in Sellex and Cost SavingsProfitability (IGM)Requitement CompetencyPhilips Behaviors & CompetencesAction orientedDrives results.CollaboratesNimble learningSelf-DevelopmentBuilds networks.Excellent communication skillsAbility to manage stakeholders.Strong phone presenceExcellent verbal and written communication skillsStrong listening and presentation skillsThe ability to multi-task, prioritize and manage time effectively.Certified LEAN Basic
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If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.