As Customer Order Specialist you will join Philips’ Supply Chain. Join our Supply Chain team that is responsible for supporting sales and managing orders for Health System products. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.
Your role:
Create and manage sales orders manually as well as monitor automated sales orders, supported by various channels
Reporting on order receipts and order status
Responsible for the administrative flow of all types of Sales orders from order intake to sales recognition.
Prepare, organize, and lead weekly order book review meeting between factory and market
Act as single point of contact to the logistics organization for assigned scope for order fulfillment subjects.
Using SAP
Responsible to release customer billing as requested by the market finance policy and create customer facing documents
You're the right fit if:
You are fluent in both German and English languages (at least B2 or higher)
You have professional experience in a matrix organization, particularly in customer service or supply chain (would be an asset).
You are skilled user of Microsoft Office (especially Excel)
You have good communication skills and ability to cooperate with multiple functions to deliver results
You have the ability to prioritize your work and attention to detail
You have knowledge of SAP or similar ERP (would be an advantage)
Our benefits:
Hybrid model of working (at least 3 days per week in the office)
Annual bonus based on performance achieved
Private medical care with the option to extend it to family members
Benefit System cards
Discount for Philips’ products
Wide variety of training & learning opportunities
Promotion of a healthy lifestyle in the office
Employee Assistance Program
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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