Uxbridge, Middlesex
21 days ago
Customer Profitability Manager
Job Purpose and Summary

Canon UK is relocating its Head Office to Stockley Park in Uxbridge and has exciting job opportunities in a number of business areas. We are looking for talented people to join us at an exciting time for our business, as we enter into a period of accelerated growth and development.

Do you have the skills and aptitude we’re looking for? Are you looking for a new challenge? Do you want to work for an organisation that values your contribution and rewards you accordingly? If the answer is yes, please read on…

Responsible for managing the strategic planning process and framework for the Canon UK & Ireland organization. Working in collaboration with the business units to deliver a robust and timely Customer Profitability review process, including facilitation of the plan creation, ongoing measurement of success against defined action plan. Support the Canon UK & Ireland business to translate the Customer Profitability strategy into actionable and measurable initiatives.

 

What we give

With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly. Pay – Competitive salaries that are regularly benchmarked against similar roles and reviewed annually.Bonus – A discretionary bonus scheme that rewards you as you help us achieve our goals.Learning & Development – As a Company that encourages continuous learning you will always have resources and support available.Work & Home Life Balance – We support with a minimum of 25 days holiday per year, holiday purchase and a flexible working policy.Diversity – We are an organisation that delivers on a global scale, striving to create a diverse and empowered workforce that reflects the communities we serve.Health & Wellbeing – Free private healthcare, an Employee Assistance Programme, partnership with Mental Health First Aid UK with a network of mental health champions and discounted rates to Nuffield Health Gym.Employee discount – Up to 38% off products from our Canon store.Some other Benefits – Generous Pension, Canon Awards, Discount cards, Cycle to Work scheme, Season ticket loans and charity volunteer days.

What we ask

You will:

Develop & Manage the Customer Profitability strategic framework for Canon UK&Ireland along with Managing Director, Exec team, BU Heads, Biz.Ops, Finance, and Canon Europe Customer Profitability Project group.  This includes relevant documentation, working practices and reporting cadence.Provide Customer Profitability data insight and intelligence to inform the strategic decisions made by Canon UK&Ireland, maximize use of the pan-European Customer profitability BI tooling, plus any local profitability reporting, including training and implementation of new functionality and insightsBuild the strategic Customer Profitability improvement plan with each of the BUs & support functions.  Arrange/facilitate regular workshops to build these headline strategic plans. Manage to construct the documentation and ultimately track performance and deliveryManage communication process for the Customer Profitability improvement plans across the Canon UK&Ireland organisation.  Includes presentations at relevant Exec, Ops & BU Management meetingsAct as liaison point between the Customer Profitability working group and the strategic programme managers to align on project delivery also as part of the overall E2E process improvementLiaise with Canon Europe colleagues to provide regular updates and be involved in best practice sharingAd-hoc project management tasks on behalf of the DP&S Business Administration where capacity allowsPerformance Measures: Delivery of well managed (timely, clear deliverables, completed actions) Customer Profitability improvement plans for Canon UK&Ireland.  Sign off for the Customer Profitability improvement plans from BU Heads & MD.

You will need

As the Customer Profitability Manager, you will possess the following skills and expertise;

Excellent project/programme management experience, with a proven track record of deliveryStrong Financial, Commercial, and Operational knowledge in BtoB businessDelivery within a matrix management environmentFacilitation and networkingStrong communication skills – written, verbal, face to facePlan & organise effectivelyApply High Standards of AccuracCommunicate effectivelyDrive & manage changeApply business acumenNegotiate and InfluenceTake Ownership and AccountabilityCustomer FocusDrive For ResultsExperience using different IT systems e.g. Oracle, Power BIAdvanced business modelling skills & Presentation skill

Further Information

Salary – £49,500 plus 10% OTE Bonus
Location – Canon UK & Ireland, 4 Roundwood Ave, Stockley Park, Uxbridge, UB11 1AF
Closing date - Please apply as soon as possible
 
No agencies please

Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.

At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.

Canon also has a strong commitment to sustainability,  encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.
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