A Day in Your Life at MKS:As a Customer Program Coordinator at MKS, you will partner with Key Account, Customer Service and Planning teams to support our critical customers program needs. In this role, you will report to the Senior Manager of Materials.You Will Make an Impact By: + Organizes and handles a variety of logistics issues in a manufacturing environment + Duties involve but are not limited to supply chain services, inventory control, critical parts availability, material handling, import-export licensing, shipment of products, and third-party warehousing + Evaluates customer support and field service commitments to ensure customer requirements are met + Serves as liaison between sales and operations teams to develop concepts and coordinate product knowledge; provides data analysis for production planning and volume studies; and participates in process/rating improvement efforts + Communicate effectively and professionally with external and internal customers + Foster a respectful and positive environment for both colleagues and customers + Use Excel and other tools to develop customer deliveries based on their needs and MKS's abilities Skills You Bring: + Bachelor's degree or equivalent experience + Years of job-related work experience + 5+ years related experience + Experience working directly with customers + Experience with Excel, Outlook and Word + ERP Experience (Oracle/SAP) Preferred Skills: + APICS CPIM Certification #LI-ST1 Globally, our policy is to recruit individuals from wide and diverse backgrounds. However, certain positions require access to controlled goods and technologies subject to the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants for these positions may need to be “U.S. persons.” “U.S. persons” are generally defined as U.S. citizens, noncitizen nationals, lawful permanent residents (or, green card holders), individuals granted asylum, and individuals admitted as refugees. MKS Instruments, Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies. MKS is generally only hiring candidates who reside in states where we are registered to do business. MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: accommodationsatMKS@mksinst.com . If applying for a specific job, please include the requisition number (ex: RXXXX), the title and location of the role