Summary: Seeking a Customer Quality Engineer with experience in ISO 9001, TS 16949 Quality Management Systems, and quality tools to support production and drive quality activities.

Job Requirements:

Experience working with customers and investigating quality issues

Familiarity with ISO 9001 or IATF16949 standards

Knowledge of Core Tools (SPC, APQP, FMEA, MSA, Control Plans)

Advanced knowledge of statistical software such as Minitab or Infinity

Degree in Engineering or related field

Preferred Skills:

Exposure to Advanced Product Quality Planning (APQP) and Production Product Approval Process (PPAP)

Knowledge of manufacturing processes and assembly plant procedures

Proficiency in Microsoft Office Products (Outlook, Word, Excel, PowerPoint)

Job Responsibilities:

Support production in driving quality activities within ISO 9001 and TS 16949 standards

Work in cross-functional teams including engineering, manufacturing, and customer teams

Interact with customers to drive improvement activities ensuring product/processes meet expectations

Lead customer zero mile complaint process ensuring effective root cause analysis and permanent corrective actions

Manage sort activities associated with customer complaints

Pay Details: $45.00 to $50.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance ActLos Angeles City Fair Chance OrdinanceLos Angeles County Fair Chance Ordinance for EmployersSan Francisco Fair Chance Ordinance