Customer Quality Expert
ZF
Req ID 75465 | Saitama, Japan, ZF CV Solutions Japan, IncWABCO Japan Inc.
Job Description
What you can look forward as Customer Quality Expert:
Perform initial confirmation of 0km claim, issue QR6S, promote and tracking QR6S Support root cause analysis and development of countermeasure Confirm closure of issues and prevent recurrence Sharing and enforcing best practice (PRP) Enter and manage data of 0km claim to/with SAP Obtain customer approval as for prototype. production parts, change control, deviation, etc. which is specified by "SQM" Communicate with responsible OPU and suppliers Convert "Voice of Customer" in business processesYour profile as Customer Quality Expert:
Bachelor's degree in engineering or related field More than 5 years of working experience in Quality Management field Direct contact to customers Basic knowledge of IATF 16949 Quality Management System is preferred Good command of English and Japanese (Oral and Written) Technical and process knowledge of Mechanical and ElectronicsWhy you should choose ZF:
Annual leave Hybrid work environment Flexible working hour A supportive and collaborative team environment Growth opportunity
Be part of our ZF team as Customer Quality Expert and apply now!
Contact
Aoi Terasaka
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