KRAs
Greeting customers and offering assistance Facilitate and coordinate walk-in / incoming customers and stakeholders Receipt checking while making a positive connection with customers. Check receipts and its total numbers vs baskets, ensuring that all purchases are correct and accounted for Prevent customers from being double charged or under charged and duplicate Items Monitor sales floor and customer movements on the sales floor Stocking merchandise when necessary Communicate effectively with customers, and stakeholders, by providing accurate responses to customer questions Support the sales team and other company personnel Follow all company safety, security and housekeeping procedures. Respect customers, company, property and equipment. QUALIFICATIONS & REQUIREMENTS:
Matric essential. At least 2 years customers service experience. Client Servicing and understanding of security measures Exposure to enquiries and difficult customers Product Knowledge will be advantageous Well-spoken and articulate in English. The ability to speak another South African language will be advantageous.  SKILLS AND COMPETENCIES:
Strong understanding of customer service Attention to detail Ability to work under pressure Must take initiative Showing Composure Team Working The ability to communicate effectively with customers, employees, and stakeholders *ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED*