Salary Range - $66,560 to $68,000 

Job Details

Description

Essential Duties and Responsibilities:

Manage customer account information, update databases, and troubleshoot inquiries. Research service errors, analyze root causes, and suggest improvements. Maintain internal and external customer databases and ensure data accuracy. Review Customer Vendor Compliance requirements related to logistics. Deliver professional solutions via phone, email, and online chat.

     Experience/Qualification:

Bachelor’s degree in Business, MIS, Statistics, Marketing, or Economics preferred but not required. Minimum of 2 years of experience in a relevant job classification. Self-starter with strong problem-solving skills and ability to work independently. Excellent communication and interpersonal skills, with a customer-focused mindset. Expert in MS Excel and MS Power BI. Working knowledge of Power Apps, Power Automate, and MS 365 suite preferred. Knowledge of Dynamics 365 a plus. Analytical experience in manufacturing, logistics, or other industries preferred. Opportunities for growth through exposure to advanced tools and systems.

Company Benefits:

• 2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up
Medical Plans
• Prescription (Rx) Insurance
• Health Savings Account (HSA)
• 2 Dental Plan Options - Base Dental and Buy-Up Dental Plans
• Vision Insurance
• Flexible Spending Accounts (FSA’s)
• Health Care FSA
• Dependent Care FSA
• Company Paid Base Life Insurance
• Company Paid Accident, Death & Dismemberment Insurance
• Company Paid Business Travel Accident Insurance
• Company Paid Disability Insurance
▪ Short-Term Disability (STD) and Base Long-Term Disability (LTD)
Insurance
• Employee Assistance Program (EAP)
• Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance
• 401(K) Retirement Plan with 50% Company Match
• Voluntary Pet Insurance
• Vacation and Personal/Sick Time
• Paid Grandparent Leave
• Paid Bonding Leave
• Adoption Assistance
• Education Assistance (Tuition Reimbursement)

About Wastequip

Wastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industry’s only All-in-One solutions provider – from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly.

While we’re proud to be North America’s leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing – building a brighter future for all.