Job Title: Owners Relations Specialist- (Customer Service / Data Entry) Job Description We are looking for someone to help assist landowners across various areas of the business, working with different departments to address issues, manage document control, and respond to inquiries. You will scan documents into the internal database, create and monitor Salesforce accounts and cases, prepare and mail Change of Address and ACH forms, and process new or revised owner account data. You will also answer incoming calls on the Owner Relations hotline, create and maintain strong relationships with interest partners and industry peers, and research owner inquiries related to discrepancies in payments, interests, and settlements. Responsibilities + Scan documents into internal database as needed + Create and monitor Salesforce accounts and cases + Prepare and mail Change of Address and ACH forms + Process new or revised owner account data + Answer incoming calls on Owner Relations hotline + Create and maintain strong relationships with interest partners and industry peers + Research owner inquiries related to discrepancies in payments, interests, and settlements + Confirm decimal interests by calculating various interest types such as working interest, net revenue interest, NPRI, overriding interests, Take in Kind (TIK) + Analyze data to confirm leasehold HBP status, including but not limited to GIS Maps, the person and Glancer + Review lease documents to confirm lease term, royalty percentage, gas price, deductions, and market enhancement + Provide assistance to the legal department to resolve claims and civil matters + Other Land Department responsibilities as assigned Essential Skills + 0-2 years of experience in a related field + High school diploma or GED + Ability to build strong relationships + Excellent communication skills, both oral and written + Ability to manage stressful situations to a positive outcome + Professional demeanor and proven ability to work in a team environment across cross-functional teams + Self-motivated + Ability to adapt and work under pressure + Ability to prioritize workflow based on specific deadlines + Demonstrated ability to positively influence peers via actions and directives to accomplish organizational goals + Possess excellent organizational, communication, and problem-solving skills + Excellent computer skills including MS Word, Excel, PowerPoint, Outlook, and cloud-based CRM applications Additional Skills & Qualifications + Oil and Gas experience would be beneficial + 0-2 years of administrative experience with customer service experience No degree required, but a diploma is needed Pay and Benefits The pay range for this position is $19.05 - $20.33/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Canonsburg,PA. Application Deadline This position is anticipated to close on Apr 29, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.