Job Title: Owners Relations Specialist- (Customer Service / Data Entry)

Job Description

We are looking for someone to help assist landowners across various areas of the business, working with different departments to address issues, manage document control, and respond to inquiries. You will scan documents into the internal database, create and monitor Salesforce accounts and cases, prepare and mail Change of Address and ACH forms, and process new or revised owner account data. You will also answer incoming calls on the Owner Relations hotline, create and maintain strong relationships with interest partners and industry peers, and research owner inquiries related to discrepancies in payments, interests, and settlements.

ResponsibilitiesScan documents into internal database as neededCreate and monitor Salesforce accounts and casesPrepare and mail Change of Address and ACH formsProcess new or revised owner account dataAnswer incoming calls on Owner Relations hotlineCreate and maintain strong relationships with interest partners and industry peersResearch owner inquiries related to discrepancies in payments, interests, and settlementsConfirm decimal interests by calculating various interest types such as working interest, net revenue interest, NPRI, overriding interests, Take in Kind (TIK)Analyze data to confirm leasehold HBP status, including but not limited to GIS Maps, the person and GlancerReview lease documents to confirm lease term, royalty percentage, gas price, deductions, and market enhancementProvide assistance to the legal department to resolve claims and civil mattersOther Land Department responsibilities as assignedEssential Skills0-2 years of experience in a related fieldHigh school diploma or GEDAbility to build strong relationshipsExcellent communication skills, both oral and writtenAbility to manage stressful situations to a positive outcomeProfessional demeanor and proven ability to work in a team environment across cross-functional teamsSelf-motivatedAbility to adapt and work under pressureAbility to prioritize workflow based on specific deadlinesDemonstrated ability to positively influence peers via actions and directives to accomplish organizational goalsPossess excellent organizational, communication, and problem-solving skillsExcellent computer skills including MS Word, Excel, PowerPoint, Outlook, and cloud-based CRM applicationsAdditional Skills & QualificationsOil and Gas background would be beneficial0-2 years of administrative background with customer service experienceNo degree required, but a diploma is neededPay and Benefits

The pay range for this position is $19.05 - $20.33/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Canonsburg,PA.

Application Deadline

This position is anticipated to close on Apr 23, 2025.

\n

\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

\n

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

\n\n